Reviews

Dishonesty at its finest. I made two mistakes and I paid for it. My ‘07 Pontiac Vibe had to be towed. Wouldn’t start. I changed the battery but to no avail. It was a Saturday afternoon and almost no auto shop was open. Precision was the only one I could find for my insurance company to send the tow truck to, so I figured, “Hey, they have great reviews. Should be good.” Mistake #1. I get a call from the mechanic telling me that my starter was the problem and that it would take $619.00 to fix. That seemed really high, but I knew nothing about starters, needed my car workable asap, and I couldn’t get my car towed somewhere else so I said go ahead. Mistake #2. Later that day, I tell my coworkers and family what I was quoted for the starter repair. They tell me it’s highly inflated; $300-$400 is the most I should be paying, apparently. Thus, I call up other auto shops in Augusta (Christian Automotive and C&C) for a quote on a starter installation for my ‘07 Vibe : $449.68 and $472.75. Both seem high, but were a far cry from $600+. I go to retrieve my car from Precision and talk with the head mechanic before paying for my car. I show him how much a starter for an ‘07 Vibe costs. Go ahead type in “07 vibe starter” on Google and see what you find. The prices are $70-$219. Yet, I’m charged $335.03. I ask him about the cost and he simply replies that he “only uses the best.” The other listed costs: Non Start Diagnosis: $125 Labor: $87.50 My car did not need a diagnostic; the mechanic found the most expensive starter imaginable. It’s completely my fault for not questioning him when he called with the quote a few days earlier. I was naive enough to believe that I was dealing with honest human beings. Nope. They’re dishonest. Please stay away. Oh, and to top it all off, apparently there’s an extra charge for using a credit card. Total: $634.59. Dishonest.

Took my car there 4/07/2023 got my oil changed and all fluids checked. I go out of town get back 04/09/2023 my car starts acting funny oil light and oil pump and battery light comes on. So i checked my oil. No OIL IN MY CAR!!! SO COME TOMORROW I'M CALLING MY LAWYER SEE WHAT CAN BE DONE!! This is my experience supposed to be a REAL DEPENDABLE SHOP BUT NOPE