Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Prime Auto Parts LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforPrime Auto Parts LLC

    Auto Parts

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    115 E Main St Ste A1B, Buford, GA 30518-5727
    BBB File Opened:
    3/9/2023
    Years in Business:
    1
    Business Started:
    11/10/2022
    Business Incorporated:
    11/10/2022
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Naresh Sah, Principal
    Contact Information

    Principal

    • Mr. Naresh Sah, Principal

    Customer Contact

    • Mr. Naresh Sah, Principal
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/25/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    On 3/6/2023 I purchased two wheels from this company for a total $485 both invoices are attached both wheels eventually arrived and where the wrong wheels both wheels were returned and received one on 3/28/2023 and the other one on 3/30/2023 I was promised a full refund and have been getting the runaround from this company ever since and now the company refuses to answer my phone calls

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    traci d

    1 star

    06/26/2023

    We ordered a rear end for a vehicle on April 6th, they took the $1563 out of our account on April 7th. They told us the part would be delivered within 7 days to our mechanic in ******* where our vehicle was waiting for the part. We called the mechanic 2 1/2 months later to find out if they were done with our vehicle. The manager said they never received the part. We've been calling this scam company since, we have either gotten an answering machine and left a message or we get someone "a sales person, she said her name was "*****". Yeah well ***** sounds like a foreign call center and when I asked her name it took her a minute to come up with the name. She said the parts center would call me back in 30 minutes. I called anonymously 2.5 hrs later because they weren't answering from my phone number after the initial call. ***** said she spoke with parts and they would call by end of day. Now their not answering again. I'll be filing small claims. The email address no longer works, they're payment link doesn't work either. SCAMMMMMM!!!!

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.