Discount Stores
Dirt CheapThis business is NOT BBB Accredited.
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Complaints
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Complaint Details
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Initial Complaint
08/02/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Dirt cheap has signs posted all around their store saying you can scan the barcode for the price. Most all of the tags have color splotches on them but when shopping I scanned codes and found they was other prices. When I made it to the register the lady wasn’t even scanning the items. She was looking at colors. I wasn’t even able to purchase over half my products because she was saying all my items was a different price. Dirt cheap should not make you believe you can get it for one price when scanned and raise the price at the register!!Business response
08/16/2023
We do have a disclosure on our scanner that states it may give the wrong prices. However, in this case we will honor the scanned price for the customer. We will be contacting the customer directly to resolve the issue.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.