Business ProfileforAuto Gallery Chrysler Dodge Jeep Ram

I bought a truck 2/17/2024. The truck was not paid off until 4 /16/2024. I got harassed by the leun holder every day and my credit dropped over 150 points. I a got refinanaced immediatly at a lower rate. I asked for the gap to be cancelled. They said it was cancelled and check went to the bank. I called the dealer multiple times and drove back to *******. They assured me all was well and my credit wouldnt go down. I called the gap insurance today 5/15/2024band was told nothing was cancelled. I will cancell it myself. The dealership dosent take any responsibilty, ignores all calls , lies and stressed me terribly for months. I contacred ***** the manger. No response. I contacted **** the finance and only time he called me is when i said i was contacting BBB. It truly was a nightmare and I no longer have excellent credit. Who is going to fix my record ? My time? The money lost on gap insurance ? Its desqusting. Irresponsibily 100 %. I have been put on hol for 40 minutes many times. The last time i gave the receptionist the message. BE WARE !