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Find a Location

Falcons Fury Harley-Davidson has 1 locations, listed below.

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    Business ProfileforFalcons Fury Harley-Davidson

    Motorcycle Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    900 Dogwood Dr SE, Conyers, GA 30012
    BBB File Opened:
    5/28/1999
    Years in Business:
    25
    Business Started:
    11/1/1998
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Stone Mountain Harley Davidson
    • Granite Mountain Harley Davidson
    Business Management
    • Mr. Joe Adams, Owner
    Contact Information

    Principal

    • Mr. Joe Adams, Owner

    Customer Contact

    • Mr. Joe Adams, Owner
    Additional Contact Information

    Fax Numbers

    • (770) 785-3980
      Primary Fax

    Phone Numbers

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/14/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    I purchased a pre owned 2020 harley davidson freewheeler on 5/13/24 and spent all day at the dealership negotiating price and working out a deal on the purchase and when doing business as such, it would have been rude if I would have gotten on and stayed on my phone doing whatever, so I never did so and then when left there sometime around 6 pm and went 2 mins to cracker barrel on same street as dealership bc haven't ate the entire day and needed to feed myself, wife and father in law, I then wasn't in middle of doing business and then went through my emails and have an email from dealership stating get a $1500 dollar in store credit for any new and or pre owned motorcycle and I did so yesterday the same day I received email and they won't honor it and are giving me the run around and after reading reviews about the place they don't do customers very good and can't even get a return call from gm/owner about issue to make and or correct the issue and make right on it. It doesn't say anywhere in email about whether they make or lose money in sale of motorcycle that you will get the $1500 dollars and I want what is right and give me my $1500 dollars!!!

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Shajin C

    1 star

    02/28/2024

    I purchased the S2 Del Mar on Feb 18, 2024, though the overall experience has been quite disappointing. The dealership lacked clear communication, leading to a sense of disconnect between Livewire and them. They treated us as if our purchase was unimportant, consistently emphasizing that they make nothing from it. Adding to the frustration, they quoted $500 extra to the base price. When I questioned, they simply stated that they get nothing from this sale. This experience falls short of the customer service standards I expect from LiveWire.In addition to all of this, the motorcycle was delivered to me on Feb 21, 2024, with no temp tag and I'm still waiting for it. When I reached out to the Salesperson, he said they will mail it out to me, but after that, there has been no adequate communication. I'm constantly following up with the Salesperson, but still, nothing has been resolved. It's been 11 days since the contract was signed.I'm so disappointed with the overall experience. I really started regretting buying this motorcycle at this point

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

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