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Find a Location

Lendmark Financial Services has 467 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforLendmark Financial Services

    Consumer Finance Companies
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.2/5stars

    Average of 82 Customer Reviews

    Customer Complaints

    250 complaints closed in last 3 years

    102 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Lendmark Financial Services has 467 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      2118 Usher St NW, Covington, GA 30014-2434
      BBB File Opened:
      4/19/2007
      Alternate Business Name
      • Lendmark
      • Lendmark Financial
      • Lendmark Financial Services, Inc.
      Business Management
      • Mr. Bobby Aiken, CEO
      • Mr. Joe H. Burgamy, COO
      • Ms. Patsy Jones, Assistant Vice President
      • Silina Wilson, Compliance Manager
      • Sharon Munsey
      • Candi Canty, Sr. Compliance Analyst
      Contact Information

      Customer Contact

      • Silina Wilson, Compliance Manager
      • Sharon Munsey
      • Candi Canty, Sr. Compliance Analyst
      Additional Contact Information

      Fax Numbers

      • (866) 413-8367
        Primary Fax
      • (334) 821-7240
        Other Fax

      Email Addresses

      Website Addresses

      Customer Complaints

      250 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/21/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I would like to get my credit report issues resolved due to I checked my credit report last year and called the corporate office due to ******* husband had a joint loans with Lendmark that has moved to different locations due to store closure but the accounts remained open on both credit reports instead of showing paid off.. When checking my credit again this year I thought by now it would have been resolved but it still shows we have all those accounts still open. There should only be one account open with ********************** and not 3 to 4 accounts.(accct #****, 1004 & 0800 are showing open). When I log into the Lendmark portal my account # is last 4 #****. This really needs to be updated due to Im in the process of buying a home and the lenders have added all these extra accounts to my debt to income and they are paid off.
      Read More

      Customer Reviews

      82 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tim C

      1 star

      06/26/2024

      I think lendmark is doing some enithical practices I got a credit Karma app and Kredit Karma is pretty munch dead on with my account loan ******* I've got the proof I need to dispute the 3000 some dollars that they say my balance is owed hopefully they'll make the right decision so this doesn't go into any complaint process aganit them that's the last thing I want to do

      Lendmark Financial Services Response

      07/02/2024

      We appreciate you taking the time to provide your feedback. We always strive for 5-stars, and it appears we missed the ***** If youre open to discussing your experience further, please call us at ************** or to email us go here:********************************************** or ******************************************

      Local BBB

      BBB Atlanta & NE Georgia

      BBB Reports On

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