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Complaint Details
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Initial Complaint
03/24/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
Installed recirculating pump in sept, 2023. Paid $1800.On 3/24/2023 found out pump costs $165.00 on Amazon.Way overpriced me for the job.
Business response
03/25/2023
We, just like our competitors keep track of fair market pricing for all of our projects. We feel that considering we gave pricing upfront, and the customer signed acceptance beforehand we have fulfilled our obligation. In addition the customer signed again at completion that the work was completed satisfactory.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.