Business ProfileforGoodwill of North Georgia

This Goodwill location places items up for auction via the Shopgoodwill.com website. Several months ago I won an auction, paid for my items and was told a few days later that they would not be fulfilling my order. They claimed they listed the items in error and they were no longer available. They refunded my money.But that is not the reason for this BBB complaint.Months after that I wanted to put a bid in on another item from this location only to receive a message that "bid has been rejected by the seller of this item". There is an option on the page to contact the seller regarding an auction and I asked if there was some sort of block on me. This was in July. I have received no reply.Months went by. I purchased other things from different Goodwill locations that were up for auction on ShopGoodwill.com. Then I went to make a bid on another item and received the same "bid has been rejected" message. I checked to see what location, and again found it was Goodwill of North Georgia. I again reached out to their location, but again I received no response. I have made a follow up inquiry to the location and received no response. I made an inquiry to the customer service at ******************************, but they only said they would forward my request to the North Georgia location.I don't know what happened. Perhaps when they refunded my order that they couldn't ship, this triggered something that locked me out. If that isn't the case, then perhaps some individual at the location has locked me out deliberately. So I don't know if it's a matter of poor customer service, or outright discrimination, but the end result is the same for me. I'm locked out of making transactions with a location of a business.