Business ProfileforRDR Restorations

I had an extremely disappointing experience with RDR ******************** Company, and I feel compelled to share my frustration to warn others about their unprofessional practices.My sewer injector pump developed issues, and upon inspection by an onsite technician from RDR ********************, he claimed that the propeller was faulty as he couldn't hear it spin. Fair enough, but the real problem started when this information was relayed to their front office.The front office, without any thorough investigation or proper assessment, jumped to the reckless conclusion that a foreign object was introduced into my sewer injector pump. I want to emphasize that this assumption was made without even taking the pump apart, making it nothing more than a baseless guess.The consequence of this unprofessional behavior was severe. The information provided to my warranty company led them to reject my insurance claim. It's infuriating to think that a ***** and uninformed decision made by RDR ******************** not only cost me time and money but also tarnished my relationship with my warranty company.The lack of diligence and care in their assessment process is inexcusable, especially when dealing with complex issues like sewer systems. I expected a more professional approach from a company that claims to specialize in ********************.In conclusion, my experience with RDR ******************** Company has been a nightmare. Their irresponsible actions not only jeopardized my insurance claim but also raised serious questions about their competence and integrity. I strongly advise anyone considering their services to proceed with caution and perhaps explore more reliable and responsible plumbing options in the area.