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Business Profile

Hospital Supplies

National Allergy

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hospital Supplies.

Reviews

This profile includes reviews for National Allergy's headquarters and its corporate-owned locations. To view all corporate locations, see

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National Allergy has 2 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 4 Customer Reviews

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    Review Details

    • Review fromCheyenne C.

      Date: 02/11/2025

      1 star
      I bought a dehumidifier and other allergy products. When I tried to return an item, I had to call their customer service center in *******, and they didn't even call back till the next day. I was told they would send me a return slip by email. When I checked my email, it said they had APPROVED the return but did not include a pre-paid label. When I emailed back, they said they only take damaged or defective items. That is not what it said when I paid for the items. The product I wanted to return was packaged so tightly that the item was unusable. I would rather take the hit for the item and never do business with them again than waste more time dealing with them. Don't buy products from this company. There are no guarantees and no customer service. Hopefully, the dehumidifier will not break down.
    • Review fromMike C

      Date: 05/08/2023

      1 star
      I tried to cancel my order within 2 minutes of ordering and they email me the next day saying Hi, ****, we are unable to cancel your order. I called in next day and they said I needed a tier 2 customer support and they would call me back, but never did. This is a terrible company I wish I had read their reviews here on BBB before ordering from them.
    • Review fromRichard G

      Date: 05/01/2023

      1 star
      SCAMMERS. Bought 2 pillows for $59 and they were too thick. Tried returning them the following day and the cost was $35/$40. I called customer service and they said thats their policy. Bad customer service. Thats why amazon and bigger companies will take over the world cause these smaller companies rip you off
    • Review fromMichelle R

      Date: 05/27/2022

      1 star
      Placed an order for allergy mattress cover and mite spray. Wish I would have read these reviews before purchasing but ****** had so many great reviews. I never received email confirmation, or verify email to setup an account to track my order. I could not get an answer on phone so went to website to chat. Agent kept telling me they were sending email, but never received. Agent ended chat, and I immediately got an email of the chat details so the issue is not my email. I called and canceled the payment and my card. *********** informed me I was not the only customer who has canceled/disputed charges with this site.

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