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Find a Location

Maytronics US Inc has 1 locations, listed below.

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    Business ProfileforMaytronics US Inc

    Pool Supplies

    At-a-glance

    Customer Reviews

    1.32/5stars

    Average of 25 Customer Reviews

    Customer Complaints

    94 complaints closed in last 3 years

    33 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2221 Northmont Parkway Suite 400, Duluth, GA 30093-2967
    BBB File Opened:
    6/23/2008
    Years in Business:
    33
    Business Started:
    1/1/1991
    Type of Entity:
    Corporation
    Business Management
    • Michele Brooks, Customer Service Manager
    • Ms. Tamara Bolden, Manager of Customer Service
    Contact Information

    Principal

    • Michele Brooks, Customer Service Manager
    • Ms. Tamara Bolden, Manager of Customer Service

    Customer Contact

    • Michele Brooks, Customer Service Manager
    • Ms. Tamara Bolden, Manager of Customer Service
    Additional Contact Information

    Fax Numbers

    • (770) 613-5099
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a pool contractor

    Customer Complaints

    94 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/30/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    We have had our Dolphin since June of 2002. We have had nothing but issues. Last summer we didnt get to use it until closing because we waited all summer to get the mother board and cord replaced. Upon opening this summer we immediately had issues again and were without for a number of weeks due to issues with the power supply. We got it back, plugged it in and got the dreaded red light AGAIN. The dolphin has never been left outside, it is kept in impeccable condition, but unfortunately we are hardly ever able to use it rendering it essentially useless. I would really request a replacement at this point due to the number of issues we have continuously had and amount of time we have been unable to use (we are in the northeast and our pool season is limited). Serial number is attached as an image. You should have documentation of the issues I would assume.
    Read More

    Customer Reviews

    25 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Celeste O

    1 star

    06/26/2024

    This company is a Sham and Scam if you are owed a refund due to a returned item. Begging to receive my money back has been one smoke screen reason after another. Do not order or deal with this company, they are unscrupulous and Not at all American in Standards or Operations.Scam

    Maytronics US Inc Response

    06/27/2024

    We are sorry to hear that the customer has not recieved her full refund, we will have an agent contact her directly to get the issue resolved.

    Local BBB

    BBB Atlanta & NE Georgia

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