Business ProfileforAll Species 24 Hour Animal Hospital

- Took my 7 month Bearded Dragon to All Species and it was a terrible experience. I wanted to have her checked out, make sure shes healthy and that she wasnt laying eggs or something else is wrong. So the technician comes in gets some History. Dr.******** comes in and just grabs my beardie from the technician and goes right into the exam starts saying all types of things that shes too yellow , her mouth was rubbery. During the exam he was just tossing her around flipping her in all directions , on her back, and forcing her mouth open. I was like can you not put her on her back. *note beardies should never be on their back because they dont receive a lot of oxygen on their backs* ) Then he said we had the temperatures too high in her tank but I didnt really get to say her quality of life he just went straight into his findings. He also mentioned she had early signs of MBD because her arms were large like Popeye arms. I even brought pictures for him to see but I couldnt even get a word in the whole exam. So after he does the exam the tech brings the estimate she just went over the cost of everything. Everything came up to 323 . With the meds 90$. I declined the meds and informed them I would buy through chewy. The tech informed me that if I purchase from and outside pharmacy I am responsible for concentrating and any side effects. So I asked why should I dilute with and he said he couldnt tell me. So I asked the dr. I just didnt understand why was it a secret if I was supposed to give her the correct dosage. I waited a week for my meds and chewy informed me I needed a script to get my meds. I was frustrated because why didnt they tell me that. So now at this point if she has coccidia she hasnt been medicated. Took her to another vet and they said she sss healthy and no MBD. I called for a refund just to be disrespected , undermined and called uneducated. I am not the only customer that has had a similar experience. They need better customer service