ComplaintsforRubello's Pizza and Bar
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Complaint Details
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Initial Complaint
05/14/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I made an online purchase on 5/11/24 in order to feed guest at my birthday party. I ordered the following items 1 Two large 14' cheese pizza with cheese topping 1 Classic Cheese Pizza XL 16' Left half-green peppers. Right half spinach 1 large 14' with sausage I received instead 3 large cheese pizzas and (1) XL with 1/2 cheese and the other half spinach and green peppers mixed. I immediately contacted the pizza bar and informed them that this is the second time they messed up the order. The young lady asked that I bring it back, unfortunately I could not as the location is approx ***** minutes from my house and my guests were starving. The young lady said that I could get a free topping on my next order. The manager did not even attempt to refund me back some of my money after they messed up the order.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.