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Business Profile

Custom Logo Apparel

Trill & Lux

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Custom Logo Apparel.

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16 Customer Reviews

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  • Kianah W

    09/25/2024

    This store misrepresented its products. The items I ordered stated They were in stock and ready to ship. After placing my order I was informed they are instead made to order. It states their items are shipped from **********, however after receiving my tracking I was informed these products are shipped from *****. Which results in a longer shipping time. The quality of items are poor. Their are advertised as a hoodie and sweatshirt however that is not the material I received. The material is thin and spandex. Had I known any of this information I would have never placed an order. They do not accept returns or exchanges. I feel scammed out of $170.

  • Krystle C

    08/17/2024

    I specifically bought from this company because the designs were dope and they state on their website that they ship from *******. That is a whole lie the shirts were made and shipped in *****! They are also not at all what I envisioned them to be. They are a polyester spandex blend. They are shiny and look very cheap. I spent $85 dollars on two shirts thinking I was getting good quality, cotton or cotton blend shirts and I got cheap, foreign made products with no indication that this was what was happening. Dont buy from them!

  • Jamila E

    12/02/2023

    Do not buy. The issue with this company is based off pictures, you could have the BEST shoe matching clothes in the game. But instead of making yourself a premium company and using good materials....even sadder fact you could even charge more!!! The ideas and pictured that you show are unique. But you would rather cheat and receive money off poor quality materials that look nothing as advertise. I mean do you believe in your own potential? This quality is trash. And no returns? Definitely disputing this transaction

  • Anthony J

    10/02/2023

    I ordered a $100 jacket and a $36 shirt and this is the poorest material Ive ever had in my life. I had to wait almost a month for such a let down & the audacity to have a no return policy. I was looking forward to purchasing more products from this company until I received my package. When I saw the delivery was coming from ***** I knew it right then. The $100 dollar jacket is the thinnest material they could find, you would think it was a wind breaker from the photos online or something close. Then they $36 shirt is so garage. Stretchy material that shrinks to a smaller size. The collar on the shirt is standing up. It doesnt even fit around you neck. Since I ordered this product Ive been telling all my friends about the website only to discover I have to recant my words.

  • Jason j

    03/09/2023

    Terrible never order nothing from this company the worst quality sweater I ever bought my life for $70

  • Andre L

    02/06/2023

    Terrible customer service. Paid for an item that is way too small. Tried contacting several times to return the sweater but no answer. At this point I would like a full refund but that may not even be an option. DO NOT ORDER FROM THIS GARBAGE COMPANY. Stay AWAYYYYYYYY
     

  • William M

    01/17/2023

    TERRIBLE CUSTOMER SERVICE!FALSE ADVERTISEMENT!WILL NOT HONOR REFUND POLICY!!!That **** business days shipping from date of purchase is BULL!!! Then, they created a shipping label for the items, but did not actually have the items ready to ship!!! They did this to mislead and make me think the items were on the way, but they were not!!! DO NOT ORDER FROM THESE SHYSTERS!!!!!!!!!!!!!!!!!!!

  • Zenas C

    01/16/2023

    placed an order on December 16th 2022 received my order january 15th 2023 they do not return emails, even after sending at least five emails to them. the phone number listed does not work, I had to file a complaint through PayPal in order to get a response. but they only respnded to PayPal finally with tracking info. I will never order from them again,

  • Kevin M

    12/30/2022

    Ordered a $75 item and was paid for the moment I ordered it. I never got tracking and never received my item. Have written the company four times and have not gotten one response back from them. Tried calling the number given in ****** and it's just busy all the time found a number on Better Business Bureau and was put right to voice message. This company is a fraudulent company do not spend your money with them. I'm currently disputing the charge through PayPal.

  • Willie W.

    12/28/2022

    The cheapest, worse company ever DO NOT BUY.. false advertising, i ordered sweater and it took 25 days for it to be the wrong size and wrong item??

Customer Review Rating

1.25/5

Average of 16 Customer Reviews

Contact Information

PO Box 142905

Fayetteville, GA 30214-6523

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(404) 618-4517

BBB Rating & Accreditation

F

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