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Find a Location

Global Auto Imports has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforGlobal Auto Imports

    Imported Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    586 West End Ave, Gainesville, GA 30501
    BBB File Opened:
    7/31/2017
    Business Management
    • Complaint Handler, Customer Contact
    Contact Information

    Principal

    • Complaint Handler, Customer Contact

    Customer Contact

    • Complaint Handler, Customer Contact
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/13/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    April 27, 2024 I used an online company, Car Gurus, to search for a vehicle. I found one I was interested in at Global Auto Imports in **************. I called the company, verified details of the transaction, paid a $500 deposit to hold the vehicle through Car Gurus ( I have since received that $500 back) and then was told by GAI that to do an online/out of state transaction, Zelle should be used to send the $1500 to their finance **** in order to close the deal on the vehicle. The salesman, *****, texted me a number to Zelle the money to. I took a screenshot of the transaction and texted it to him. He the called me immediately and said I had sent it to the wrong number, he said he accidentally made a typo and they did not know who the recipient, ***************** was but offered to call the number to see if the money could be reversed. This communication between *** and myself was by text as well as phone calls, they also told me to call the number, I did, no answer so I left a very detailed VM asking her to please contact me about the mistake. She texted back that she was out of the country until May 7th but promised she would return the money when she returned to ******. I corresponded all info with GAI, and they continued to insist they did not know this person. During the period from April 27th to present, it has been revealed through multiple text, which I have copies of ALL communication by text, that they, ***************** and *** do in fact know each other and it was implied in text between them that they do indeed conduct business together. Bottom lineI HAVE BEEN SCAMMED and am asking for help to get my $1500 back. Please let me know if you need more supporting information than I have sent.

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Paul B

    1 star

    06/25/2023

    On 5.19.23, I bought a 2008 MB E350 from Global Auto Imports. I stopped by on the 16th hoping to take a look at the car, but it was not on the lot. It wasn't on the lot, because, supposedly, it was in the shop for a brake job. I was told that the car would be back on the 18th. On the 18th, I received a call informing me that the car was on the lot. I got a ride to the lot which was 50 miles away. I test drove the car and it drove fine. I did notice that it was due for an oil change and so I said if you throw in an oil change then I'll buy it. They agreed. I bought the car and drove home. In the morning I checked all of the fluids and noticed that the oil level was low, which was strange because I just had the oil changed there the day before. It was a quart and a half low. They didn't fill it up all the way.Two weeks go by, I'm driving around and I noticed that my front end on the left side was experiencing extreme vibration @ 50 mph. So the next day, Monday, June 5th, I took it to three different tire shops and two different parts stores and no one could help me. There were many issues, all of which I explain in the two videos down below. I called the dealership and they told me to have the car towed to them and they would fix the problem. I stated that I am 50 miles away and that I am not having my car towed to them to have it repaired. They didn't properly fill up the car with enough oil, and supposedly a brake job was done, for which I've never seen the paper work. In order to do a brake job you have to take the tires off and then put them back on. It's because of the terrible job they did in putting the tires back on that caused the mess that I find myself in. youtube.com/watch?v=f9pGyoutube.com/watch?v=jl2sI spoke to the dealer and they are refusing to reimburse me for my trouble, which they caused, which they are responsible for. STAY AWAY from these guys. They will lie to you and they will try to sell you an inferior product. EVIL PEOPLE.

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