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Business Profile

Fitness Center

FitCo Health Club

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fitness Center.

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1 Customer Reviews

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  • Review from Min C

    1 star

    05/28/2024

    Please Please Please, do NOT join this fitness center. Joined for $35 / month. The first month they double charged me. I let it go thinking maybe the months were running close together. The next month they charged me FIVE TIMES !!!! We disputed the charges on my charge card and tried to end the membership. ***** said we had to pay a 2-month fee to get out of the membership, so we said fine and allowed those two months to be charged to my card, and cancelled the membership. The next month after we cancelled there was another charge from ***** for $251 that I had to dispute AGAIN. We are not the only people who have been affected by this, I've talked to many others in Gray with the same experience.

    FitCo Health Club Response

    05/30/2024

    Would you mind providing more information so that we may locate the account? I have searched through all transactions, attempted to look up the email and name on this review, and cannot locate a person that has had any kind of charges like this. If these charges took place then I would like to get them handled quickly. But I will need to know who is claiming these charges so that I can look into it. 

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