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Complaint Details
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Initial Complaint
08/19/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
I would like a refund for $125 towards WFG. I paid on 7/21/24 The sales **** are shady and are trying to get me and my family into a MLM scheme.Agreement Status: Complete Total Amount: $125.00 USD Payment Method: Credit / Debit Card Payment Gateway: Braintree Transaction ID: 4nyy343j I am also requesting a refund of $35 towards Xcel Solutions.Business response
08/20/2024
Thank you for contacting WFGIA. We have contacted you via email address provided to further address the concern.
Sincerely
WFGIAInitial Complaint
08/18/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
I Paid $125 on August 14, 2024 for a background check and was not told it was to sign up to be an agent. I also paid $29.95 on August 16, 2024 for the ** health and life insurance course. The agent I worked with on this told me it was for a financial position to educate people about money and be able to help people get out of debt. My agent never told me this was an insurance sales MLM scam. After watching the videos provided on the Launch" website I found out this was all about selling life insurance and getting more recruits by hounding my family and friends. This is not what I was told I was signing up for. I am requesting a full refund for the $125 and $29.95 I spent with this company. I also want all my personal information deleted and no more contact from this company. My associate ID is *****.Business response
08/19/2024
Thank you for contacting WFGIA. We have contacted you via email address provided to further address the concern.
Sincerely
WFGIACustomer response
08/21/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*******************Initial Complaint
08/16/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
To whom it may concern,On July 26, 2024, I was charged $125 to run a background check. The transaction was made through Zoom, and I was unable to properly read the document as the agent kept scrolling.Id like to cancel my affiliation and be refunded my $125. Id also want all my personally identifiable information, social security number, address, phone number, and email removed from WFG's systems.My WFG code that was sent is: C7Q08Business response
08/16/2024
Thank you for contacting WFGIA. We have contacted you via email address provided to further address the concern.
Sincerely
WFGIAInitial Complaint
08/15/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
Dates are on some of the photos attached. ***************************** approached me on a college recruitment job platform called Handshake in July. ****** worked for a financial firm called Blue Horizon Financial. Immediately I looked up the company and made sure everything was legit not knowing that ****** was working as an independent contractor for World Financial Insurance Group. She approached me through her own *********** name. After several interviews for a financial professional position, she told me that I would have to obtain my insurance license, pay for a prelicensing course, a background check, and in-depth learning courses about different insurance policies I would be selling. That amount was $125. The WFG agent had me sign an agent agreement and pay $125. This was paid to WFG under her agent code #**CTB. She said that was it and after that, I would be contracted to work for WFG as an independent contractor. While studying to obtain my license they required me to attend several weekly meetings as training however there wasn't any real training, just guest speakers or people talking about their success in WFG. I obtained my license and then was instructed to pay again $40 to add my license. I feel that was targeted as a young adult and was taken advantage of by WFG. I have not paid my $40 and have sent termination letters to both my uplines ( *************************** and ***************************** ). I realized that WFG still hadn't delivered any courses or shown me how I could help families become financially free.Business response
08/16/2024
Thank you for contacting WFGIA. We have contacted you via email address provided to further address the concern.
Sincerely
WFGIAInitial Complaint
08/11/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
World finance agents knew I didnt understand the contract and lied to about what I was agreeing to, told me that all the extra fees was a insurance covering if I had a life changing event causing me to be unable to work, when I called there corporate office to explain that I would no longer be able to work , she told me that the agent lied to me and none of that was covered, they are very deceptive and lie about what you are signing. When contacted by the attorney Im using for bankruptcy they ignored the callsBusiness response
08/12/2024
Thank you for contacting WFGIA. We have contacted you via email address provided to further address the concern.
Sincerely
WFGIAInitial Complaint
08/11/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
On August 10th I had a meeting with a recruiter and he also talked to my sister and told her different things than he told me, he had me pay 125 dollars for a background check and come to find out its a fee to get into the company, which he said wasnt a company but a business, it looks like a scam and I also paid 35 dollars for life and health insurance testing but I dont really care about the 35 I just would like my 125 dollars returned because I was lied to and led to spending it without knowing much and just trying to get a new job before my hours got cut. So I would like a full refund of my 125 dollars and would like my information especially my social security deleted from your site, the reason I trusted this recruiter is because my mom knows him and he is a man of God, but I now see that people can claim to be something they are not. On top of that they didnt even give me a receipt for my 125 purchase only my 35 dollar purchase how hilarious I can send proof to if need be.Business response
08/12/2024
Thank you for contacting WFGIA. We have contacted you via email address provided to further address the concern.
Sincerely
WFGIAInitial Complaint
08/07/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
The date of this transaction is 08/05/2024. World Financial Group promised me that I would be able to become a financial advisor working with company after getting my license. That statement was a complete and false representation of what they actually even do at their company. They sell pricy insurance and do not help people they are recruiting become financial advisors. They pressured, and lured me into paying $125 fee for a background check that went no where. They had me pay $35.96 for my studying material after they said they would help me get my license and that was my first red flag. They are nothing but shady recruiters and salespeople who lie about what they actual do and sell. They tell you that they will bring you leads, but that is not true. They ask you to bring your warm market to them, and then they leave you to your own devices. This company is very unethical and pry on people who trying to only enchanted their lives. I really hope that BBB takes a good look at this company and does something about it because I know there are many people out there being scammed by this company.Business response
08/07/2024
Thank you for contacting WFGIA. We have contacted you via email address provided to further address the concern.
Sincerely
WFGIACustomer response
08/07/2024
Complaint: 22105745
I am rejecting this response because:
Sincerely,
*******************Business response
08/08/2024
Thank you for contacting WFGIA. We have contacted you via email address provided to further address the concern.
Sincerely
WFGIAInitial Complaint
08/05/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
I have been charged $125 for background check which later I knew was member fee. I dont feel right about it. I would like to get my refund pleaseBusiness response
08/06/2024
Thank you for contacting WFGIA. We have contacted you via email address provided to further address the concern.
Sincerely
WFGIAInitial Complaint
08/03/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
I Paid $125 on July 31st, 2024 for the background check & to sign up for this company. The agent I worked with on this told me it was for a financial professional to help people with their money problems and be able to help people get out of debt and other things. My agent never told me this was an insurance sales MLM scam. After watching the videos provided on the **** Launch" website I found out this was all about selling life insurance and getting more recruits to do it too. This is not what I was told I was signing up for at all. I am requesting a full refund for the $125 I spent with this company (less the $10/processing fee). I also request expressly that all my personal information be deleted. My associate ID is *****.Business response
08/05/2024
Thank you for contacting WFGIA. We have contacted you via email address provided to further address the concern.
Sincerely
WFGIAInitial Complaint
07/30/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
I Paid $125 on July 30th, 2024 for the background check & to sign up for this company. The agent I worked with on this told me it was for a financial professional to help people with their money problems and be able to help people get out of debt and other things. My agent never told me this was an insurance sales MLM scam. After watching the videos provided on the **** Launch" website I found out this was all about selling life insurance and getting more recruits to do it too. This is not what I was told I was signing up for at all. I am requesting a full refund for the $125 I spent with this company. As well as all my personal information deleted. My associate ID is C7W2JBusiness response
07/31/2024
Thank you for contacting WFGIA. We have contacted you via email address provided to further address the concern.
Sincerely
WFGIACustomer response
07/31/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me as long as my money is returned as said it will be.
Sincerely,
*********************************
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Contact Information
11315 Johns Creek Pkwy Ste 100
Johns Creek, GA 30097-2645
Business hours
Today,9:00 AM - 6:00 PM
MMonday | 9:00 AM - 6:00 PM |
---|---|
TTuesday | 9:00 AM - 6:00 PM |
WWednesday | 9:00 AM - 6:00 PM |
ThThursday | 9:00 AM - 6:00 PM |
FFriday | 9:00 AM - 6:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
334 total complaints in the last 3 years.
65 complaints closed in the last 12 months.