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          Find a Location

          Saia LTL Freight has 124 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Saia LTL Freight

              11465 Johns Creek Pkwy STE 400 Johns Creek, GA 30097-1572

            • Saia LTL Freight

              3154 Transportation Rd Dayton, OH 45404-2359

            • Saia LTL Freight

              123 Orion Dr Colchester, VT 05446-5845

            • Saia, Inc.

              3010 E. Crescentville Rd West Chester, OH 45069

            • Saia LTL Freight

              3330 Shelby Street Indianapolis, IN 46227-3258

            Business ProfileSaia LTL Freight

            Transportation
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            11465 Johns Creek Pkwy STE 400

            Johns Creek, GA 30097-1572

            Visit Website
            (800) 765-7242

            Customer Reviews

            1.55/5

            Average of 22 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            32 complaints closed in last 3 years

            9 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 100

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Saia LTL Freight provides nationwide less-than-truckload shipping solutions, warehouse logistics and supply chain management, that includes regional, interregional, and guaranteed services.

            Products & Services

            Saia, Inc. is a less-than-truckload provider covering 34 states. Saia, Inc. provides regional, interregional, and guaranteed services.

            Business Details

            This is a multi-location business.

            Find a Location

            Saia LTL Freight has 124 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Saia LTL Freight

                11465 Johns Creek Pkwy STE 400 Johns Creek, GA 30097-1572

              • Saia LTL Freight

                3154 Transportation Rd Dayton, OH 45404-2359

              • Saia LTL Freight

                123 Orion Dr Colchester, VT 05446-5845

              • Saia, Inc.

                3010 E. Crescentville Rd West Chester, OH 45069

              • Saia LTL Freight

                3330 Shelby Street Indianapolis, IN 46227-3258

              Headquarters
              11465 Johns Creek Pkwy STE 400, Johns Creek, GA 30097-1572
              BBB File Opened:
              5/30/2006
              Years in Business:
              100
              Business Started:
              1/1/1924
              Type of Entity:
              Corporation
              Number of Employees:
              12000
              Alternate Business Name
              • Saia Motor Freight Line, LLC
              • Saia Motor Freight Line
              • Saia Freight Line
              • Saia International Corporation
              • Saia LTL Freight Lake Charles
              • Saia, Inc.
              • Saia Motor Freight Line Inc
              Business Management
              • Ms. Jeannie Jump, Communications Coordinator
              • Ms. Ginger McElhannon, Manager of Marketing
              • Mr. Frederick Holzgrefe, CEO
              Contact Information

              Principal

              • Mr. Frederick Holzgrefe, CEO
              Additional Contact Information

              Fax Numbers

              • (770) 232-4064
                Other Fax
              • (404) 635-5098
                Other Fax

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              32 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/18/2024

              Complaint Type:
              Delivery Issues
              Status:
              Answered
              Saia Ltl Freight has had my package in ********** for over 4 days and won't deliver it to Atech in **********, ** for them to deliver to me.This is unacceptable as I have deadlines on receiving the package.
              Read More
              Read 31 More Complaints

              Customer Reviews

              22 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Rod B

              06/06/2024

              I've been in the sporting goods business for 24 years in northeast **. My latest freight delivery was a load of ammo from one of my distributors in **********, ** which the SAIA driver refused to drop because my shop is at my residence, even though I have a current federal and county license to do business. The delivery is now on it's way back to LA and will have to be shipped again by another carrier. This is the first time in 24 years I was refused a shipment. **** ** *** ** *** ********* *** *** ***** ******** ***** ******** **** ***** *** ***** ** ***** The only way to stop this is to hit them in the wallet, and I'm contacting every business I know to tell them what happened and encourage them to stop using freight companies like Saia.

              Saia LTL Freight Response

              06/19/2024

              We apologize for the inconvenience and disappointing experience, and we totally understand your frustration. We appreciate your email response and willingness to further communicate with our team, so we were able to discuss the challenges with delivering your shipment. We value your feedback regarding our policy that prevents us from delivering it to a personal residence. Thank you!
              Read 21 More Customer Reviews

              Local BBB

              BBB Atlanta & NE Georgia

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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