We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share
          Business Profile

          Used Car Dealers

          EMAD Auto Sales. LLC

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Used Car Dealers.

          Complaints

          Need to file a complaint?

          BBB is here to help. We'll guide you through the process.

          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

          Filter by

          Complaint Status
          Complaint Type

          • Initial Complaint

            12/13/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I went to have lug nuts loosen. They took one off and told me all the others were fine. I took my car to have the tires replaced and they told me my lugs were stripped and threaded incorrectly. I went back to have to tell them what I was told and they said they did nothing wrong. They would not show me that they did what I requested properly, nor would they give me my money back.

            Business response

            12/23/2024

            **** AUTO SALE DID NO BUSSINES NAMED CUSTOMER , ****** ***** , 

            ****** ***** directed hear complaint to the wrong business . **** AUTO SALE never did any business with ****** ***** nether is in the business of service for tiers or nuts loosening , **** auto sale never preformed work on ****** ***** car   

          • Initial Complaint

            08/05/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I was looking for cars on ******** marketplace. Found a car that looked good. Messaged the guy and went to look at it. Went to try the car out. Inspected everything. Everything seemed okay. Went to start the car, didn't start. The guy named "mo" claimed the car was sitting for a few weeks as he had many cars and no one came to look at that specific one in a while. He changed out the battery. It drove OK. I told him I didn't want the car at first, something didn't feel right. He then swore up and down and started to pull out receipts and pointing at his garage and claimed they spent thousands fixing it and everything is perfect and I had nothing to worry about. The car died the next day. Dealers and independent shops say they won't work or diagnose the problem due to this guy re-rigging the wiring so much. 4 different people claiming it's totalled cause it would cost almost more than I paid for the car (5300) I want my money back for this man's behavior. He should not be selling cars. Many problems we're "covered" and pushed onto me. I need my money back. The owner blocked me next day too, making me unable to review him on ********. He stopped answering the phone and turned into a coward.

            Business response

            08/13/2024

            AS SHOWING IN COMPLAINT STATMENT: car was inspected several times  by customer ,  customer say she( inspected everything ), also drove  many time and looked good to hear and hear mechanic , car sold AS IS  no warranty what so ever . and that is why we allow customer to drive and inspect cars 

            Customer response

            08/14/2024

             
            Complaint: 22093636

            I am rejecting this response because:

            The car was illegally passed by emissions. It won't pass by regular means. There were many engine codes hidden/erased. The seller has illegal practices and shouldn't be allowed to sell vehicles. The seller lied about many things and hid many problems illegally. I drove the car one time. It died next day. The car was rigged to drive temporally as the vehicle didn't originally start when I tried to drive it. 

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          A

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 12

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          405 Cobb Pkwy SE

          Marietta, GA 30060

          Customer Complaints Summary

          2 total complaints in the last 3 years.

          2 complaints closed in the last 12 months.

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.