Reviews

Review Details

• Review fromRyan K

  Date: 05/21/2025

  1 star
  Has been the worst purchase I’ve ever made! Bought a brand new trailer from here! The first day I had it 3 out of 4 breaks locked up stranding me and my family on the side of the road. At first they seemed to care saying they was sending someone out to repair it. Purchased may 4th broke down same day 81 miles from dealership! Help was supposed to be there may 5th help never arrived, got it off the road may 6th to a safer location. May 7th spoke to someone named Marie from corporate. She said someone would call me. They did he wanted a video of the breaks not working so a video was sent of it locking up. Video was sent two times. Someone else from corporate called that following Monday they was sending someone out the next following Tuesday to bring me a replacement trailer. That never happed I called 6 times last week and now they screening calls and not responding to my calls or messages. Today is may 21st and I still have a brand new defective broke down trailer that I can’t use safely cause In order to get it to roll freely the brakes had to be removed. Brand new heavy duty trailer with no breaks. Living on the mountain and traveling with no brakes sounds like a not so pleasant idea. Do not ever recommend buying from this company. All I’ve heard was lies and more lies and endless promises. Still waiting on them to respond. Maybe someone will see this and wanna save their company from an embarrassment or maybe not. Maybe we all be sitting in court due to a liability issue.. in time will tell..

• Review fromCrystal O

  Date: 12/19/2024

  1 star
  Horrible product and even worse customer service. We bought a brand new enclosed 30’ trailer and within 3 the roof collapsed in on itself while driving down the highway. Upon further inspection it was being held together with zip ties…literally zip ties every 16 inches. We made a claim to Quality Cargo, as per the website’s instructions, and haven’t heard back from them. It has been over two weeks! I have called multiple times a day and just put through a continuous robot call loop for 30+ minutes every single time. I have reached out via ******** messenger, *********, everything I can think of and NO ONE will call me. DO NOT BUY A QUALITY CARGO TRAILER!!

• Review fromQuentin B

  Date: 12/11/2024

  1 star
  This company is full of junk. They clearly states they have a 3 year warranty on products and my trailer is 14 months old and they want me to buy a new door and the floor is already weak. I spoke with someone on 12/11/2024 and they was suppose to call me back and no return phone call. I purchased the trailer brand new in 2023

• Review fromAaron M

  Date: 08/14/2024

  1 star
  Trailer I bought from them two years ago is falling apart. They refuse to honor their three year warranty for reasons they have failed to communicate.

• Review fromCody D

  Date: 02/05/2024

  1 star
  Never buy from here I have had the most awful experience ever since I got the trailer. When you are looking to buy you get all the help you need! When you get the trailer and realize that it’s already falling apart and missing pieces good luck ever getting a call back. I’m a young business owner and just got ******* on a trailer I can’t even use and I can’t even get a call back! Every time you call you will get sent to a voicemail that is full so you can’t leave a message. And never will get a call back. Now onto the build of the trailer I was missing 14 screws along the whole trailer over half of the welds have holes all through them a trim piece is completely falling off and my side door can’t even close the whole way because of how crooked it is. And I might add that I haven’t even walked inside the trailer or towed it anywhere yet. So I can only imagine what it would look like when you actually used it.

• Review fromClyde D

  Date: 01/17/2024

  1 star
  This company builds total junk and needs shut down I bought a 17,0000 vending trailer from them 15 months ago and 3 days ago driving up the road the roof blows part way off and now the trailer and unusable and they won't even respond to me it's very sad that these companies get away with this.

• Review fromOllie G

  Date: 12/28/2023

  1 star
  There is nothing good I can say about this company. Poorly constructed trailers, garbage customer service, even worse business ethics. Add to that their so called list of dealers like TowYo who has changed their names several times to avoid punishment and ridicule. Read the reviews for both for yourself. Save your money AND RUN AWAY FROM THEM!

• Review fromMiranda K

  Date: 10/18/2023

  1 star
  Trailers are junk bought a 16×7.5 trailer only 11 months ago had to recover the door because it started cracking around door handle at only 2 months old was told it was covered under warranty and would ship a new door but never came and now they wont answer my phone calls now at 11 months old side panel is cracking

• Review fromTyler M

  Date: 05/21/2023

  1 star
  The people making these trailers are absolutely terrible. Nothing is square, all of the cuts are sloppy, half of the screws missed the studs, the welds are atrocious and in some places just missing, the side door dead bolt won't lock because its so crooked, the roof leaks, the ramp gate leaks, there is random torch cuts in the frame where it looks like they made a mistake and still used the steel anyways. The ONLY thing I can say positive about the trailers is that the axle is on square so it pulls straight. I am pretty sure this had to be luck consideringering how bad everything else is.

• Review fromMarcio C

  Date: 05/12/2023

  1 star
  Very poor quality trailers. Everything goes wrong from front to back and too to bottom. They sell cheap, but that’s the problem you will have after starting to use them.