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Business Profile

Cell Phone Supplies

MetroPCS, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cell Phone Supplies.

Reviews

This profile includes reviews for MetroPCS, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

MetroPCS, Inc. has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • MetroPCS, Inc.

      2990 Gateway Dr Ste 950 Norcross, GA 30071-1129

    • MetroPCS, Inc.

      855 Joe Frank Harris Pkwy Se Cartersville, GA 30120-2462

    • MetroPCS, Inc.

      403 Lee St Jefferson, GA 30549-1353

    • MetroPCS, Inc.

      300 Village Center Dr Woodstock, GA 30188-5134

    • MetroPCS, Inc.

      124 Riverstone Pkwy Canton, GA 30114-2448

    Customer Review Ratings

    1/5 stars

    Average of 2 Customer Reviews

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    Review Details

    • Review fromAngela R

      Date: 02/28/2023

      1 star
      Metro PCS is some garbage. I broke my business phone and went to the store in to purchase a phone in ******* **, however they told me i could not port my phone number over so they had to give me a new phone number with a new phone. The girl just took my money with no receipt or paperwork and a bad phone!!!! I am missing calls and so forth. Foremost it's bad because this is a business phone and i had to get a new number. I go back to the store, they so called reset the phone, that didn't work, then the next day i go back to the store and they tried making me buy a **** card for $50. I said nope i am not doing all that. So i call the phone number was given the run around. I talked to 15 people before i was told to call Metro back. I called Metro, then the insurance, then the manufacturer then back to Metro. Once i called Metro for the 5th time the woman over the phone stated she would send a replacement, i talked to her 2/17 she stated that the phone would be here Monday 2/27, well no phone and the conformation# she gave me was bogus, because i chatted online with one of the reps and when i gave him the conformation# i asked for the tracking #, well that tracking # was from Jan. SMH I need a new phone and gave up $200 and no one is helping me. Do not do business with them everyone should disconnect their phones with them and put them out of business if you ask me. I will be switching my phone service. Don't even want to give them a star because they don't deserve it!!!!!!!!!!!!!
    • Review fromChelsea K

      Date: 12/03/2022

      1 star
      I spent 316 for 2 iPhone 11s. Then 219 for 2 of the promo free phones to get activated. Not even 24 hours later I decided I didn't like the phone and wanted to pay the difference for the iPhone and add it to my account but metro says that's not possible. They would cancel my entire plan to do so.

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