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Find a Location

Zip Moving and Storage has 1 locations, listed below.

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    Business ProfileforZip Moving and Storage

    Moving and Storage Companies
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.15/5stars

    Average of 27 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/26/2018

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Zip Moving & Storage provides moving and storage services for residential and commercial clients.

    Products & Services

    Zip Moving and Storage offers the following services:


    Moving and Storage Companies
    Moving Services
    Packaging Service

    Business Details

    Location of This Business
    1700 Oakbrook Dr Ste A, Norcross, GA 30093-1853
    BBB File Opened:
    10/19/2018
    Years in Business:
    9
    Business Started:
    3/3/2015
    Business Started Locally:
    10/12/2017
    Business Incorporated:
    10/12/2017
    Accredited Since:
    10/26/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    9:00 AM - 5:00 PM
    Su:
    9:00 AM - 5:00 PM
    Business Management
    • Mr. Igor Simic, Managing Owner
    • Mr. Goran Jelic, Regional Manager
    • Mr. Dragan Manic, Director of Operations
    Contact Information

    Principal

    • Mr. Igor Simic, Managing Owner

    Customer Contact

    • Mr. Igor Simic, Managing Owner
    Additional Contact Information

    Fax Numbers

    • (855) 247-6747
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/22/2024

    Complaint Type:
    Order Issues
    Status:
    Answered
    I do not recommend Zip Moving and Storage. They are careless with your furniture, your property, and they are scheming crooks. I booked this moving company, informed them of the inventory to be packed and moved, and upon the driver showing up he states that although the inventory remained the same, the incorrect price for packing material was given to me and that it would be an additional $300+. He stated that the company often does this and he is the one customers become angry with when he shows up for the move. I immediately called the company to get this cleared and so the movers could not start the work. They informed me to pay and they will refund me afterwards, which I should not have but I did only to get the move started. Once the move was completed the mover once again tells me there is another additional charge for the loss time spent with him and I on the phone with the company to correct the company's incorrect invoice (Packing material price). This is insane. Had the correct invoice been provided there would be no loss time. He calls the company and they inform him to write on the invoice "DM" for dismissal of the charges. He then initials next to it and I do the same. Once the movers leave I noticed one of the posts to my house was damaged. I reviewed my security camera and see that one of the movers carrying my very large mattress by himself lost control of it causing the damage. I emailed the photos/videos of the damage to the company and they are denying even with the video clearly showing the mover damaging the post. In addition to that they are denying that the mover dismissed the additional moving time and take no ownership of their mistake. Definitely a "Bait and Switch" and unethical company. There are so many other reputable companies to use. I do not recommend Zip Moving and Storage.
    Read More

    Customer Reviews

    27 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Stevi D

    5 stars

    06/09/2024

    I had a super easy experience with this company. *** never hired movers before and Zip patiently walked me through the whole process and provided details throughout. I interacted with at least 4 different people, from administrators to the actual movers, and every single one deserves 5 stars.

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

    BBB reports on known marketplace practices.

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