Reviews
30 Customer Reviews
Review from Cindy K
5 stars02/25/2025
Would like to thank ********* and helpers that delivered my furniture on Monday to **********, **************. They were very professional, friendly, helpful, and got the job done I thank them!Review from Craig H
1 star02/19/2025
Terrible service. Charged me for %20 of work and could not deliver our household furniture when we needed it. Was not flexible and was not forth coming. Also denied my Master card when I tried to pay.Review from Saul S
5 stars02/04/2025
***** and hes coworker were incredible, They went straight to work and knocked out everything in such a short time. They were very professional make sure all my furniture and TVs were properly packaged.. There was a truck in the way of the loading dock that was preventing ***** from backing all the way up, but that didnt deter him. ***** hustled and got everything unloaded and moved in in no time I was shocked how quickly he and his coworker worked. I will definitely be using Zip moving again and will ask for ***** and recommend him to all my friendsReview from Jorge R
5 stars09/23/2024
******* and ****** did a great job. They are very kind and gentle guys, it seemed very easy but I know its not. They worked carefully, wrapping the furniture and as fast as they can so I was able to continue doing my errands. ?????????? Great job ZIP, highly recommended.Review from Stevi D
5 stars06/09/2024
I had a super easy experience with this company. *** never hired movers before and Zip patiently walked me through the whole process and provided details throughout. I interacted with at least 4 different people, from administrators to the actual movers, and every single one deserves 5 stars.Review from Kim C
5 stars03/13/2024
Loved the whole team! From **** to **** to *****, then to the moving crew led by ***, we were so impressed, and just amazed at their organization and their professionalism! They were all so kind and supportive during the stressful time. They definitely made the move easier. *** and the crew took such good care of our furniture and you can tell they work so well together as a team, they worked hard from beginning to end but you can tell they had fun and liked what they were doing. *** stepped us through every process that would be done including the potential cost and made sure we were clear on everything. It was so helpful! When they delivered the furniture, not a scratch was on anything! They did a great job wrapping our furniture! We will definitely be recommending them to our friends!! Great job ZIP!!***** and ***Review from Holly H
5 stars10/29/2023
****** and his crew did a great job moving ** out of a 3-story and into a 3-story!! Much appreciated!! They were very careful about the walls as well as the furniture. Highly recommend!!!Review from Steph S
1 star07/20/2023
Things went well at first! They were super organized and had a good method for taking inventory and they had strong communication along the way. They actually arrived on time and were professional until they over charged for time they were working and left me with a now broken expensive tv. They have been quiet ever since despite saying they would call me. They just shove you to some third party insurance company that they claim is a fair third party but who just asks you for paperwork that was not given to you. In the end while I thought this would be the best moving company I have worked with and in many ways they were it now all seems like a scam since they did not do what they said they would and overcharged me. Don't be fooled. Avoid. This company is more about marketing puff than excellence.Review from Mark A
5 stars06/03/2023
****** and ***** did an outstanding job ** moving me from a large house to an apartment . They were very professional, careful and expeditious; and friendly. Well done, lads!Review from Kyle A
5 stars05/10/2023
I used zip moving and storage here in *******. My movers ****** and ******* were very communicative and efficient. Would use them again.
Customer Review Rating
Average of 30 Customer Reviews
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.