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Business Profile

Collections Agencies

First Portfolio Ventures I LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

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Complaint Details

Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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Complaint Status
Complaint Type
  • Complaint Type:
    Order Issues
    Status:
    Answered
    I have a judgement on my house from this company but cant reach anyone to discuss it. It just goes to a message to please call back and nobody ever answers. Cant resolve the issue.

    Business response

    11/11/2024

    Please see the attached, thank you
  • Complaint Type:
    Delivery Issues
    Status:
    Answered
    I received a court summons stating FIRST PORTFOLIO VENTURES, LLC was suing me for an unpaid debt that they had notified me about. I have NEVER heard of this company and currently dont have any debt so Im confused. I have tried to contact them and cant find a telephone number. The summons was left at an old address of mine and Im still friends with the other tenants in the other apartments. My signature is nowhere on the documents they state is proof that I accepted this debt. I dont know what to do.

    Business response

    07/15/2024

    Please see the attached, thank you

    Customer response

    07/17/2024

     
    Complaint: 21951490

    I am rejecting this response because: This response does not give information as to the original debt just to the company that purchased a debt.  This letter does not confirm the debt purchased was created by ************************* but that of Mr/****************.  Please provide proof or original debt created by ************************* and not a court summons of ************************* being sued.

    Sincerely,

    *************************

    Business response

    07/17/2024

    Please see the attached, thank you
  • Complaint Type:
    Order Issues
    Status:
    Answered
    I am not liable for this debt with *********************** I do not have a contract with First Portfolio Ventures I, LLC, they did not provide me with the original contract as I requested.

    Business response

    06/18/2024

    See response attached.
  • Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I am getting mail that I owe portfolio ventures. I have been trying to contact this company over and over again and yet to talk to someone. I need contact information.

    Business response

    06/14/2024

    See attached for response
  • Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Some guy served papers to my mom's house that I haven't lived at in years. I have never heard from this company. I don't even know what this so called debt is. No mail, No phone call, No email, honestly absolutely no ideal . It from first portfolio ventures . . There's not even a contact to find out what this is. I am not responsible for this debt.

    Business response

    04/25/2024

    Please see the attached, thank you
  • Complaint Type:
    Customer Service Issues
    Status:
    Answered
    I just found out I have a pending court date. I have never received the first call from you or piece of mail. My daughter created this debt but I want to negotiate a payment plan and reduction. I can find a website nor telephone number for this business. I need someone to call me ASAP. Thank you!

    Business response

    03/27/2024

    Please see the attached, thank you

    Customer response

    04/02/2024

     
    Complaint: 21466162

    I am rejecting this response because:

    This account was processed without my knowledge. There are not two accounts.  I have personally spoken to Uplift to verify the charges and have copies of all the payments that were made.  There is a $689.48 balance not $1200.  Again, there is only one uplift account in my name.  Please send me documentation of these accounts.  



    Sincerely,

    *********************

    Business response

    04/05/2024

    Please see the attached, thank you
  • Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I never heard of this company and I can not get a live person on the phone. But they send mail to my ex-husband's home of 30 + years.

    Business response

    03/26/2024

    Please see the attached, thank you

    Customer response

    03/27/2024

     
    Complaint: 21451131

    I am rejecting this response because:
    I have never lived or used the address ******************. I have never received any mail from this agency concerning a debt, and I have not received a phone call from the agency. I have no knowledge of the debt, and I do not know the original creditor. I have not seen any agreement with my signature.
    Sincerely,

    ***********************************

    Business response

    03/27/2024

    Please see the attached, thank you

     

    Customer response

    03/27/2024

     
    Complaint: 21451131

    I am rejecting this response because:
    I have never lived or used the address ******************. I have never received any mail from this agency concerning a debt, and I have not received a phone call from the agency. I have no knowledge of the debt, and I do not know the original creditor. I have not seen any agreement with my signature.
    Sincerely,

    ***********************************
  • Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    This company had a debt collector contact me. I have never heard of the company or any of its entities. They are asking for an amount over $300 but will not enclose more information. I dont know if this is a scam as my identity was stolen.

    Business response

    01/10/2024

    Please see the attached, thank you
  • Complaint Type:
    Customer Service Issues
    Status:
    Answered
    I am not liable for this account with ********************************************************************, I do not have a contract with *********** Corp, and they did not provide me with the original contract as I requested.

    Business response

    12/28/2023

    Please see the attached, thank you

    Customer response

    12/28/2023

     
    Complaint: 21050310

    I am rejecting this response because:

    ATTN: First Portfolio Ventures I, LLC (FPV I) 

    Consumer: *********************

    Date: December 28, 2023

    RE: Response to First Portfolio Ventures I, LLC (FPV I) 
     
    Subject: Incorrect Creditor Verification: Failed to remove item on my credit report.

    To Whom It May **************** On December 28, 2023, I received a letter from First Portfolio Ventures indicating that they are no longer responsible nor assigned to this debt. Below you will find that they gave incorrect information to me, and the *****
     
    I have enclosed a piece of evidence from my Experian credit report (#************ for 11/14/23) indicating that this debt is still assigned and sold to First Portfolio Ventures highlighted. Additionally, the account was written off in Oct 2018.

    I have shown contrary to First Portfolio Ventures' response that this information on my credit report #*********** is indeed assigned to First Portfolio Ventures which is inaccurate and should be removed from my credit file immediately.

    I am distressed that you have failed to remove the inaccurate information from my credit profile and that you have failed to maintain reasonable procedures in your operations to assure the maximum possible accuracy in the information you published and assigned to subsequent collection agencies. Credit reporting laws ensure the reporting of only 100% accurate credit information. Every step must be taken to assure the information reported is completely accurate and correct and as such represents a grave error.  

    Furthermore, this matter is in violation under 15 U.S. Code 1681i (5) Removal of Inaccurate/invalidated Credit Information and 15 U.S. Code 1681e(b) - Compliance procedures maximum possible accuracy.
     
    I am enclosing proof from my credit report with the incorrect data highlighted.This incorrect and negative information is damaging my credit. Please remove this incorrect information at once and send me an updated copy of my credit history report. I also request that you please send notices of corrections to anyone who received my credit report in the past 12 months.

    Thank you for your time and help in this matter.

    Sincerely yours,
    *********************

      cc:CFPB


    (ENCLOSE A COPY OF THE CREDIT REPORT WITH THE INCORRECT ITEMS IN QUESTION HIGHLITED).  

     

    Business response

    12/29/2023

    Please see the attached, thank you
  • Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    First thing I hear from this group is a letter in the mail about a judgement against me in a county I haven't lived in for a few years. They had the correct address to send that letter but nothing before that. Then I get my paycheck garnished for about half my house payment monthly. I have 2 kids living with me, a grandbaby, and another on the way. I'm the only source of income at this time. I have never been given information about an exemption/dispute or anything, but i gather from reading online that was supposedto be an option, when I get a phone call from them trying to collect a debt, naturally I told them they weren't getting anything else from me! The nerve!

    Business response

    06/20/2023

    Please see the attached, thank you

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