Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Mr. Appliance of Savannah has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileMr. Appliance of Savannah

            Major Appliance Services

            Contact Information

            1765 Old Dean Forrest Road

            Pooler, GA 31322

            Visit Website
            (912) 330-0002

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 4

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            1765 Old Dean Forrest Road, Pooler, GA 31322
            BBB File Opened:
            10/25/2011
            Years in Business:
            4
            Business Started:
            5/5/2020
            Business Started Locally:
            5/5/2020
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Grade-A Enterprises, LLC
            Business Management
            • Mr. Melville Alexander Jr., Owner
            Contact Information

            Principal

            • Mr. Quentin Smith, Owner

            Customer Contact

            • Mr. Quentin Smith, Owner
            Additional Contact Information

            Fax Numbers

            • (912) 335-5345
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/17/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            The company charged $99.99 for an assessment. ****** told me he could get me parts numbers do I could get the parts, and then he could service the oven. The receptionist told me several times she would get me the part numbers. She never did. I’m highly dissatisfied with the service as they have provided me with absolutely nothing. I should not be charged because Mr. Appliance employees are incompetent at their jobs. I want a full refund for not providing proper service or answering any questions after I had paid. ****** spent less than 10 minutes my house and charged me $99.99 and DID NOT provide me with the information requested. I was very patient up until now. So please value my time and money. At least you can give me my money back.
            Read More
            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Sven N

            03/16/2022

            Scammed out of $100. Shawn said I needed certain parts for commercial oven. When I called to get the part numbers so I could get the parts from my over salesman, the receptionist was unhelpful. Wouldnt refund me for not doing anything. Not even sure if Shawn knew what he was talking about. I have nothing to show for my $100.

            Mr. Appliance of Savannah Response

            03/17/2022

            Thank you for letting us know about your service call. Unfortunately, my staff is not authorized to release part numbers after a diagnostic. We now consider this matter closed due to your belligerent behavior towards my staff. Please do not contact us again.

            Customer Response

            03/17/2022

            Being belligerent is no excuse to take money from someone without providing a service. Thats actually just an poor obvious excuse for your fraudulent behavior . Youre whole business has felt like a scam.Communication with your company is impossible to non-existent. No one ever calls back or provides the information you requestHow is diagnosing our oven and not giving us access to the part numbers for repair helpful?I cant even trust the diagnostic test. now.ShawnB also said he could repair it as long as he could get the parts. I could get the parts from my oven source. We would have gone along with the repair as long as ***** and your company was competent enough to get us the proper information. there was absolutely no service provided. I would like a refund.

            Customer Response

            03/17/2022

            Being belligerent is no excuse to take money from someone without providing a service. Thats actually just an poor obvious excuse for your fraudulent behavior . Youre whole business has felt like a scam.Communication with your company is impossible to non-existent. No one ever calls back or provides the information you requestHow is diagnosing our oven and not giving us access to the part numbers for repair helpful?I cant even trust the diagnostic test. now.ShawnB also said he could repair it as long as he could get the parts. I could get the parts from my oven source. We would have gone along with the repair as long as ***** and your company was competent enough to get us the proper information. there was absolutely no service provided. I would like a refund.

            Local BBB

            BBB Serving Northeast Florida & The Southeast Atlantic

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.