Business ProfileforTurner Brothers Heating & Air
Current Alerts For This Business
The owner also said he partnered with another provider to take care of immediate customer needs
Additional business information
In April 2024 BBB investigated Turner Brothers Heating & Air Conditioning business practices. This investigation was prompted by consumer inquires and Local News reports.
Specifically, consumers allege difficulty in reaching the company and services not being performed after paying a down payment or full payment. In good faith, consumers contacted Turner Brothers Heating & Air to take care of some routine HVAC maintenance. In which consumers thought was a known company with a good reputation in the community. What consumers didn’t know was that the company was sold to a new owner, and the Turner brothers were no longer running it. Consumers Pay thousands of dollars for a HVAC system to be installed and Turner Brothers Heating & Air does not show up. In April 2024 a consumer reported to the BBB "I hired Turner Brothers Heating and Air to install an HVAC system in my house so I could put it on the market and paid a down payment of $3150 almost two months ago. After they missed three appointments I called to get a refund. It has now been 5 weeks since I first requested a refund, and the company or owner will no longer answer my phone calls or call me back." Another consumer reported " I paid nearly $7,000 for a new AC carrier and never got it."
At-a-glance
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Business Details
- Location of This Business
- Saint Marys, GA 31558
- BBB File Opened:
- 1/2/2024
- Business Started:
- 11/4/2002
- Business Incorporated:
- 11/4/2002
- Type of Entity:
- Corporation
- Business Management
- Mr. Corey Mayerlen, Owner
- Contact Information
Principal
- Mr. Corey Mayerlen, Owner
Customer Contact
- Mr. Corey Mayerlen, Owner
Customer Complaints
4 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
05/13/2024
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
Customer Reviews
1 Customer Reviews
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Most Recent Customer Review
Kelley Y
05/23/2024
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