ComplaintsforUltra Right Beer LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/09/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On December 7, 2023 I purchased a six (6) pack of Ultra Right beer, there order number #***** for $21.92. Ultra Right Beer GA received the money. I have never received the product and the company is unresponsive to my emails and phone calls. In fact, all I receive are boiler plate email responses and no return calls on the messages I have left on their voicemail. The "company" is a complete sham/scam and I am looking for my money to be returned.Initial Complaint
07/09/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I had ordered (2) 6-packs of the beer from the company back on Sept 13, 2023. I had received a shipping number in December, but then in March, the *** number was cancelled. I had reached out to the company who assured me the product would be shipping, they just had to change their shipping method. I never received a new shipping number. I contacted in June and July again requesting a refund due to the delay, with no response from the company.Initial Complaint
07/06/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Ultra Right Beer (untrarightbeer.com) took my money and hasn't provided my products. They won't return email inquiries. You can't leave a message because their mailbox is full. "Selling" something online, collecting the money, but not providing the product is very deceptive, almost criminal.Initial Complaint
07/02/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On 9/12/23 I ordered a 6 pack of the Limited Edition ***** Beer cans. Almost a full year and I still havent received my order. The company no longer replies to my emails so it looks like Ill never get my order or my money back. **************** Dont fall for it folks.Initial Complaint
06/27/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I ordered four special six-pack limited edition Ultra Right beer packs back on October 1st 2023 order number ***** and the company FAILED to deliver them. I sent numerous emails and made multiple phone calls but have not heard a response back. I would like a full refund of my money totaling ***** for the beer that was NEVER SHIPPED.Initial Complaint
06/24/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I purchased 2 six packs of Conservative Dad's Revenge (6pack) beer, online at their website on 09/12/2023. The total purchase with shipping came to $59.74. I sent an email in December about the order not being shipped and I received an email response on 12/13/2023 that apologized for the delay. I have tried on more than 5 occasions to call the number listed on their website for customer service **************) but the voicemail box is always full and no one ever answers the line. Their website currently state that they do not ship to *** *** DE, *** *** HI, *** *** *** ** and **. The website does not block orders from these states. My order number is #*****. I would like a full refund of the amount paid.Initial Complaint
06/23/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Placed an order for beer on their website on 1 October 2023 and never received anything, no beer or an email informing me of the status of the order. Still have not received any replies regarding this issue.Initial Complaint
06/20/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On December 31 2023 I ordered two 6 packs of beer from this company and never received it. For weeks and months they said they were backordered and would be shipped as soon as possible. Gradually, I stopped hearing from them ,no response to emails or phone calls . In the past few weeks I noticed that they changed the order to "being delivered " but it never was . No response and no way to get ahold of them, very frustrating .Initial Complaint
06/19/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I placed an order for around $80 on 09/12/2023 and still have not received my order. I have contacted the company by phone and email. Each time I was told my order was close to being sent out for delivery but still havent received the items after 10 months of waiting. Many others seem to be experiencing the same issue. I do not want a refund. I would like the items I purchased.Initial Complaint
06/17/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed an order with this company in October 2023. I have emailed two times asking about my order with no response. Today I tried to call them and they did not answer and the voicemail box was full. It has been 8 months and I havent received my product and they are not responding to my order inquiries.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
206 total complaints in the last 3 years.
205 complaints closed in the last 12 months.