ComplaintsforUltra Right Beer LLC
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Complaint Details
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Initial Complaint
12/07/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Placed an order on Oct 5, 2023 with Ultra Right Beer and was told items would ship within 30 days. After 30 days I had received no notification so I reached out to their "contact us" method on their website which is only a phone number (that's voicemail box is full) and an email address. I emailed the address on Nov 14th asking for an update on my order. I received a response a full week later that my order was delayed and they would have it out to me in the next two weeks. Since that I have not heard back from or received anything from Ultra Right beer. I emailed them again on Dec 5, 2023 saying I wanted a refund and still no response.Initial Complaint
12/07/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Purchased product on website in September. Keep getting the run around on where is my product. Now two months later they don't even answer my emails and I still don't have product or refund.Initial Complaint
12/07/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Online purchase October 4, 2023 - Order #*****. The receipt states 30 day Delivery. Never received product. Emailed company. Was given various excuses. As of today, December 7, 2023; the product has not been delivered. Tried calling the company, mailbox is full. Emailed company to cancel order and provide a refund -No response. I will pursue other options to include but not limited to filing a complaint with FTC and Georgia Attorney General.Initial Complaint
12/06/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered a product from Ultra Right Beer LLC in September 2023. I've tried to contact them by email and phone but have not received a response. It's now long past due for the delivery. I've contacted two brewers that said they did one batch of beer each but haven't heard from Ultra Right since September 2023.Initial Complaint
12/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased a six-pack of beer from these scammers through their website on 09/11/2023 and was advised it would ship in 30 days. Here we almost THREE MONTHS later. No beer. Their phone goes straight to voicemail, and the mailbox is full. I emailed their customer NO service at ******************************** Six Weeks ago and "dad" replied that they were busy and my beer should be shipped within 2 weeks. It didn't happen. Now there is no reply from "dad" and you can't get a response on the phone. I feel like this "company" is just stealing their customers' money. Please do something. Thanks in advance.Initial Complaint
12/06/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered beer with ***************** so *********************** on them for about ***** on October 1 I have heard nothing back, phone is full email is full.Initial Complaint
12/06/2023
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
I ordered 2 six packs of beer on September 15th, 2023they were supposed to ship out a month after I ordered them. It is now December 5th and I still do not have the beer. They didnt contact me to let me know the status of my order. I had to contact them. They said on Nov 17th my order would be getting out to me in 2 wks and I would receive a confirmation number when it ships. I have not received anything. I have sent multiple emails since then and have had zero response. I have tried calling and the voicemail is full so you cant leave a message. I would like a refund since I have never received my order, but I get no response. This is the worst customer service I have ever seen from a company. I think this company maybe fraudulent and would advise people not to do business with them.Initial Complaint
12/06/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I ordered a limited product when it first launched back in early September. Originally told 30 days to fulfill the order. Reached out via email asking for an update or ETA after 60 days had passed. The company responded once by saying it would be 45 days and an email with tracking will be provided. Well almost 3 months into this transaction, still no product delivered and the company stopped responding to additional inquiries.Initial Complaint
12/06/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I ordered this on 09/13/23 it was supposed to ship 45 days later.I messaged them and they said running behind would be the next 2 weeks,I emailed again last week again just saying running behind I had asked for a refund then but just says they're behind.I would like a refund this was a gift which I don't have.its been 21/2 months that's long enough to waitInitial Complaint
12/04/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I ordered a tee shirt and a 6 pack of beer with ****** mug shot on limited edition back on September. Oder number ORDER #*****. Was charged *****. ***** for the tee and ***** for the 6 pack. ***** for shipping. I received the tee shirt and was told 30 days after the order date your beer would be shipped out. I have emailed and called serval times want an answer of my money back. Phone number says you can not leave messages as mail box is full and no emails are ever answered
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Customer Complaints Summary
206 total complaints in the last 3 years.
205 complaints closed in the last 12 months.