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Ultra Right Beer LLC has locations, listed below.

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    ComplaintsforUltra Right Beer LLC

    Beer and Ale
    View Business profile
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    Complaint Details

    Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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    Complaint Status
    Complaint Type
    • Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      On 10/2/2023 I ordered 2- 6pks of their Limited Edition Conservative Dad Revenge beer @ $25.00 for a total of $50 and a 6pk of their Conservative Dads, Ultra Right beer for $16.00 along with a **shirt for $25.50. The order was confirmed and the **shirt shipped the same day. I was told it would be 45 days for the 3 - 6pks to be shipped but they went ahead and charged my bank card for the money for them. Today is Dec 1, 2023 and Ive tried emailing them multiple times to which Ive gotten no response at all. They may ship out the tshirts but the rest is a scam. They take the money and never ship the product. I paid them a total of $106.24 for the products ordered.
    • Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      Order placed Sept. 12th 2023 with an estimated ship date of 30 days later. After about 6 weeks I emailed asking for an updated eta, received no reply. After about 2 months i emailed again asking how to cancel, received a reply that orders had pushed to 45 days. I reminded them that my order was placed over 2 months prior to which they replied that my order would ship in 2 weeks. 3 weeks later, I tried to call and I have emailed again asking to cancel but voice mail is full so I am unable to leave a message and emails have gone again unanswered. I had high expectations from this US based start up company, guess I will have to take my money to a more established company in the future.
    • Complaint Type:
      Order Issues
      Status:
      Unanswered
      Transaction Date: 9/12/2023 Ultra Right Beer Order# ***** Order Amount: $37.00 Product never received.Supporting documentation is attached.
    • Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      Pre order of 2 (6) packs of Ultra right Beer on 10/1/23. Site states orders will be shipped out 30 days after ordering. It is now approaching day 60 and I have not received the order. I have email the company 2x with no response. Numerous other people who ordered are having the same issue. I am requesting a full refund.
    • Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      At the initial purchase Sept. 12 stated delivery was to be 30 days.Second contact on Oct. 22 stated nothing about delays but 45 days after order.The third contact, they stated production delay, still 45 day delivery.No direct contact about further delay past 45 days, or a tracking number promised for delivery.On Nov. 28th contacted them again and asked for delivery or refund.Instead I received the same 45 day delay notice again.I have attached the email conversation.
    • Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      ORDER #***** Placed on September 29th 2023.Order summary LIMITED EDITION: Conservative Dad's Revenge (6-Pack) 1$25.00 Discount DAD -$2.50 Subtotal $22.50 Shipping $11.97 Taxes $0.00 Total $34.47 USD You saved $2.50 Never received product Emailed multiple times with no response No credit to card No Product SCAM Company No communication Very upset and will not buy from them again Would prefer full refund.
    • Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      Ordered a 6-pack of beer on Sept 28th and the beer has not arrived.Order # *****
    • Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I ordered a shirt and beer back in October for a gift and I only got the shirt and it was small for I emailed for a exchange and was told I would get a bigger shirt for free and that has never showed up and the beer also hasnt shown up. It was a gift that I couldnt give because I never received it. I have sent emails with no responses and your voicemail is full on your contact number. Im very disappointed with this site and *** asked for refunds and havent gotten that either. Horrible customer service
    • Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      ordered "LIMITED EDITION: Conservative Dad's Revenge (6-Pack) 1" online almost 3 months ago. At time of ordering they said it would take up to 30 day to send. Its nearly 90 days now and the company will not respond to written communication, emails or answer the phone. Requested a refund and I get no response.
    • Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      Ordered on 10-3-23 the company still has not shipped my item They do not communicate. In my opinion they are a fraudulent company, especially from what I'm reading on here. I would like my money back and I have filed a dispute through my bank which everyone should do if you haven't recieved your items

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