Business ProfileforEubanks Air Conditioning & Appliance Service

On 2/15/22 Eubanks service person came to diagnose issue on our fridge and charged us for service and parts that will be preformed at later date. I paid on my credit card$446.12. Few days later they called and scheduled actual Repair between 8am-12pm. On a day of repair I received a call from their office stating that all technicians are on a big job and have to reschedule and can not come in. I told them that I can not due to taking a day off work and waiting for them all day and they said that a tech will call by 4 that day to come to my house and do repair since I paid in full. At 4:30pm nobody showed up and I called them but answering service said they are closed. Since my fridge was leaking I had to call another repair place and paid after hours service for repair. At 6pm technician showed up before calling said that he took a job but got relaid. I told them that answering service said that they are closed and assumed nobody is coming, he told me to call office for refund. I called very next day and they told me they will calL me back. They did not. 3/31 I called again regarding refund and rude lady **** stated I can pick up and no refund will be made. I asked for manager or owner and she told me we are done and no manager is available. I requested a refund and she said no. I would like refund as non of services were preformed and it was their fault that they do not keep Up their Apoitments’s.