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Find a Location

A Advanced Chimney Service has 1 locations, listed below.

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    Business ProfileforA Advanced Chimney Service

    Chimney Repair

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    108 Alexander St, Winder, GA 30680-1614
    BBB File Opened:
    12/12/2007
    Additional Contact Information

    Fax Numbers

    • (770) 586-0285
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    02/11/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    We received A Advanced Chimney Services on January 26 for a free estimate.I agree to pay in advance the amount of $1,200 but I was charges $1,248.Advanced Chimney Services commited to provided me with the following:Two service visits, the first one to apply a temporary seal that would prevent the water from coming in.The second visit to fix the Chimney, including the removal of stones and the exposure of the frame for replacement of part of the wood, the filling up the cracks between the rest of the stones, the top Crown base remake, and the installation of a counter flashing.A Advance Chimney Service only come the next day and stayed for around 30 minutes apply the temporary seal but never returned for the second visit as verbally agreed. Instead *************************, the owner called me on Feb 04 asking me for extra money in the amount of $2,500 in order to fix the Chimney.************************* failed on emailing the estimate and the **** years *************** upon advanced payment of $1,200 as promised over the phone.************************* said that the $1,246 charged on my Bank Account was only for the temporary seal.Inspections done on 2/11/2023 shown that only a temporary seal was applied on Crown and around the Chimney, clearly not worth of $1,248.SQ *A ADVANCED ***************** ************ GA -$1,248.00 I had a professional inspector come today 2/11/2023 to inspect the Chimney and we found out that nothing more than a band-aid temporary seal was applied around and at the top clearly and undisputed not worth of $1,248.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Linda K

    5 stars

    01/11/2024

    I would recommend based on the professionalism of ****** and ****. The work was performed in a timely manner, in a courteous manner, and with care.

    Local BBB

    BBB Atlanta & NE Georgia

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