ComplaintsforNew Era Roofing LLC
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Complaint Details
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Initial Complaint
05/30/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
On May 13, 2023, about 11am, New Era Roofing, LLC was working on the repairing our roof at ************** when one of the workers dropped lumber on to my truck causing damage to my 2011 ****** Tacoma to the roof of my truck on the passenger side. At the time the owner ***************************** said he will pay for the damage and for me to get an estimate for the damage. On May 26, 2023, I received an estimate from ********************* to fix the damage to my truck which is $2,067.71. I then texted the estimate to New Era Roofing LLC owner ***************************** and offered to pay only $1,000 cash. I said I'll now accept anything less than the quote. The cost to fix the roof at ************** was paid in full.Customer response
07/17/2023
HI BBB
I just wanted to inform you that New ERA Roofing has paid in full the cost to fix the damage to my truck today 07/14/23. Thank you for your help in this matter.
*****************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.