Restaurants
Whiskey RiverThis business is NOT BBB Accredited.
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Complaint Details
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Initial Complaint
03/28/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Extra charges on my card for things I did not order. From what I hear this happens a lot here. I told them I didnt order the 6 shots and 6 beers that were added and they said nothing they can do about it.Initial Complaint
03/03/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
******************************* is the name on the card The date was 03/01/22 at 8:30pm/10pm/10:09pm Last 4 of the card is **** The 8:30pm charge is $93.93 The 10pm charge is $65.55 The 10:09pm charge is ***** My tab was closed at the end of the night. I know my total for the 8:30pm charge was $88.72 that night and now its $93.93. The 10pm charge was NEVER my ****. I know for a fact the $65.55 is not my charge. I never reopened a tab like that to order anymore drinks or food. Then the 10:09pm charge I know I only paid $10 something and thats with my tip on there. Now its at $*****. Im not sure if its a glitch in their system or their workers are tipping themselves when they shouldnt be (which is what I believe it is since the prices just changed the next day) Either way I need my money refunded to me that I did not plan on paying for. Ive attached a file showing the money has came out of my account and now I no longer have money in my account due to the overcharges.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.