Reviews
This profile includes reviews for Hibu Inc's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 322 Customer Reviews
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Review fromJoel B
Date: 09/30/2025
5 starsHIBU has treated me well over the years managing my website. ******* has keep me informed and made changes when requested for my site.
Hibu Inc
Date: 10/01/2025
Thank you for your feedback about our Hibu associate ******. Well pass this along to them. Have a great day!Review fromcharles R
Date: 09/24/2025
1 stardo not use them !!! they promised a lot of leads but my leads went down 50%. i tried call the office but was told to call my salesman but he would not call me back!!!!Hibu Inc
Date: 09/29/2025
At Hibu, we take every concern seriously and strive to turn every complaint into a 5-star Hibu review. We have attempted to contact you in the hope of discussing your account further but have been unable to reach you. After review, we were unable to confirm your concerns. On 05/29/25, when you agreed to the advertising, a SOW (Statement of Work) was emailed to you that listed the expected results of the program. After a thorough review, we found that your products have exceeded expectations. Your Display ads averaged 517 clicks per month, with expected results of 100 clicks. Your Search ads averaged a $3.02 Cost-Per-Click; the expected Cost-Per-Click results for your Roofing Contractors campaign(s) were approximately $25.27 per click. Your Social ads, with a Traffic objective, averaged 196 clicks, with expected results of 100. Based on that information, we have found all your concerns to be in order. We have sent you an email with direct contact details should you require further assistance. We strive to turn every complaint into a 5-star Hibu review.Review fromMelissa M
Date: 09/22/2025
1 starBeware! This company is a scam. Never saw any results, ever. Canceled service and they kept charging me, for months.Hibu Inc
Date: 10/03/2025
At Hibu, we take every concern seriously and strive to turn every complaint into a 5-star Hibu review. We have attempted to contact you in hopes of discussing your account further but have been unable to reach you. We understand that you were concerned about ensuring that your account was cancelled. A cancellation has now been processed for all products and services, and no further payments are required on your account. After review, your concerns have been addressed, and we have sent you an email with direct contact details should you require further assistance.Review fromKim S
Date: 09/12/2025
5 stars***** is the best!!! She is helpful, patient, and clear!!! I am so happy to have her as a rep!!! She makes me feel like I get great value for my money from HIBU. She is a gem!!!!Hibu Inc
Date: 09/15/2025
Were thrilled youve had a positive experience with Hibu! Thank you so much for sharing. Have a great day!Review fromEric S
Date: 09/04/2025
5 starsGreat personal service from a larger company feels more like a small companyHibu Inc
Date: 09/05/2025
Thank you for the positive review! When youre happy, were happy at Hibu. Hope you have a great day!Review fromBarbara W
Date: 08/27/2025
1 starHibu is a terrible company that promised lots of leads with their ****** ads, marketing, and website, yet that's not what happens. Once you sign up, they purposefully wait until the cancellation period is over to start working on anything. Then you realize it's all not what was promised. Thousands of dollars in a six month contract and few leads. They also said you could easily transfer the website they built for you once you're done with your contract and that's also not the case. So after paying tons for the website and SEO, you can't just remove it off their platform to word press. They don't help you with anything, the customer service goes away quickly, and it's all just a bloated sales pitch with no results. Save your money and stay far away from Hibu. **** ********* the sales *** in ***** was completely terrible to work with.Hibu Inc
Date: 09/10/2025
At Hibu, we take every concern seriously and we want to thank you for speaking with us regarding your concerns. We understand that you were concerned about your previous website and the Hibu-built website. We have verified that we only logged in to your domain to point it to the website that Hibu built and the previous website was not touched. We also went over policy on the Hibu-built website and forwarded your concerns to management for review. We understand you were also concerned about ensuring that your account was closed; we were able to fully cancel the account to ensure no further billing. After review, your concerns have been addressed, and we have sent you an email with direct contact details should you require further assistance. We strive to turn every complaint into a 5-star Hibu review.Review fromShawn P
Date: 08/25/2025
5 starsIf you are looking for a great marketing company for your small business, HIBU is the one i would go with. I have been though four other companies, an **** ******* has gone over and above. They are up front with what they are going to be doing and work with you to get you in the right pricing to fit your needs. **** calls and stops by often. He does reviews at 30, 60 and 90 days in person. That is what makes HIBU great is the in person meeting. I would tell anyone to use them.Hibu Inc
Date: 08/26/2025
Thank you for your feedback about our Hibu associate ****. Well pass this along to them. Have a great day!Review fromNicole H
Date: 08/22/2025
5 starsOur Account Manager, ******, is beyond amazing to work with. She isn't just your typical employee to work with that's just there to do a "job" and leave. She actually listens to you, and makes sure she has what it is that you were wanting done actually done. You have someone that is an actual person that you establish a relationship with not just a one time meet up with or you never actually meet them, like a robot. You honestly couldn't have anyone better."Hibu Inc
Date: 08/25/2025
Thank you for your feedback about our Hibu associate ******. Well pass this along to them. Have a great day!Review fromHope W
Date: 08/19/2025
5 stars******* was amazing. She really worked hard and focused on what our facility needed and I look forward to seeing the outcomeHibu Inc
Date: 08/20/2025
Thank you for your feedback about our Hibu associate *******. Well pass this along to them. Have a great day!Review fromJennifer g
Date: 08/11/2025
5 starsGreat customer service and support. Would highly recommend using this service.Hibu Inc
Date: 08/12/2025
Thank you for your kind words about Hibu! We appreciate it!
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