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Business Profile

Trucking

CRST The Transportation Solution, Inc.

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for CRST The Transportation Solution, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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CRST The Transportation Solution, Inc. has 20 locations, listed below.

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    Customer Review Ratings

    1.08

    Average of 53 Customer Reviews

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    Review Details

    • Tucker H

      Date: 11/03/2022

      This company is truly terrible. They are disorganized, very difficult to reach, and incredibly rude. I am shocked that an organization like Lowe's partners with CRST to deliver and install their appliances. This company was so horrible to deal with during my small kitchen renovation project that I decided to never spend another dime in a Lowe's store again. Avoid CRST at all costs.

    • Misty B

      Date: 10/29/2022

      The installer that came to my house was rude complained from the time he walked in . Spoke to me like I was his buddy and was just all over the place He is very unstable and wouldn't allow him in anyone's home home. Then when I call the company instead of being concerned about me or what he did she is more concerned about me talking about his mental state and she doesn't appreciate me talking this way.. Well I didn't appreciate you sending somebody who sending somebody who didn't know how to do the job didn't want to do the job and who mentally was unstable

    • Marie N

      Date: 10/26/2022

      We were scheduled for a dishwasher installation on 10/20. An email was the only notification we got. I called the night before and was given a time frame of 10 to 1. I was to receive a phone call the next day. No phone call, no show. Called the CRST and was put on hold, transferred, disconnected and had to tell my problem over and over and over again. I was told they cancelled my order because it wasn't available. Called Lowes' immediately. The guy in appliances said our dishwasher was there and didn't know why it wasn't out for installation. Asked to talk with a manager. After waiting on hold, being disconnected more than 10 times I was finally given to a manager. I was then called by a CRST worker who promised next day installation and she would personally call me to tell me when at 8 am. No call at 8 am. Called CRST and found out nobody scheduled an installation for me. I had to personally reschedule my appointment. Why is the customer in charge of all of this?!! Called Lowes to let them know this, same amount of wait time, disconnect, etc. Supposed to come today. I got no call. Called CRST. Supposedly late afternoon/evening. Why isn't Lowes' more hands on with the customer service. I am not hopeful the dishwasher will arrive today or be installed. Not shopping at Lowes' ever again. Loyal customers for over 30 years. Have purchased so many appliances, doors, building supplies, etc. I will not use Lowes' ever in the future. So sorry we used them this time.

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