We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Vending.com LLC has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileVending.com LLC

            Vending Machines
            BBB accredited business

            Contact Information

            8040 University Blvd

            Clive, IA 50325

            Visit Website
            (800) 548-1982

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/21/2017

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            A member of The Wittern Group companies, Vending.com is the factory direct supplier of full-line vending equipment including snack and soda vending machines as well as automated retail dispensing machines targeting niche markets. Vending.com's full service program assists first-time owner-operators in starting their businesses to established vendor operators in expanding their businesses. As the factory direct supplier, Vending.com's equipment can be configured to fit any size location from small businesses to large industrial factories, ensuring that customers receive the right equipment for their specific locations.

            Business Details

            Location of This Business
            8040 University Blvd, Clive, IA 50325
            BBB File Opened:
            8/17/2017
            Years in Business:
            7
            Business Started:
            12/13/2016
            Accredited Since:
            8/21/2017
            Alternate Business Name
            • Vending.com
            Business Management
            • Ashley Hubler, Chief Marketing Officer
            • Heidi Chico, President
            • Chip Wittern, Vice President
            Contact Information

            Principal

            • Ashley Hubler, Chief Marketing Officer

            Customer Contact

            • Ashley Hubler, Chief Marketing Officer
            Additional Contact Information

            Phone Numbers

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/06/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I bought my Vending Machine just over 12 months ago. The company has ignored all of my calls, emails and request to get it repaired. Im now past warranty and still no answers. My machine had cost me just over $7,000.00 and is working less than 1/2 of the time and now it's completely out of service. Literally a brand new machine not working whatsoever. I wouldn't be upset if there was a resolution to this machine fretting fixed, however no one wants to help and no one is willing to get it fixed. I particularly bought from this company because they are ******** made and basically in my backyard (********* - Im in *********) I could of bought this same machine from ***** for a fraction of the cost and probably a better working machine. Very unfortunate they wont stand by their word of their warranty and repair like they say when they sell.
            Read More
            Read 1 More Complaints

            Customer Reviews

            4 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Savanna M

            03/20/2024

            Please do not order from this company!! We paid a deposit for the machine in August of this year. After 2 failed attempts to deliver the machine (on their end and with their vendor) they went radio silent. We had been told to standby until a larger stair climber had been rented so that a 3rd delivery could be attempted. Unfortunately, this third attempt never took place. The machine was sent back to the factory and we've been told they are keeping our deposit even though the machine was never delivered. On top of that the sales rep has been not only been unhelpful, but has refused to escalate internally and has been hostile with us. I've never left a negative review in my life but felt that you should be warned. DON'T SEND THEM A DOWN PAYMENT!

            Vending.com LLC Response

            03/29/2024

            Due to the lack of response from this customer in December 2023, we had no choice than to bring the machine back. We could not let the machine remain at the shipping carrier from October through December of 2023. Vending.com incurred freight charges both ways totaling $1,500. This complaint is the first time we are hearing from the customer since last December. We have documentation signed by the customer acknowledging the requirements by the customer, which were not met.
            Read 3 More Customer Reviews

            Local BBB

            BBB serving Greater Iowa, Quad Cities, and Siouxland Region

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.