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Business Profile

Auto Repairs

Beckley Automotive Services
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

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1 Customer Reviews

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  • Miguel N

    06/23/2024

    The business was hired to change my cooling fan and broke the radiator in the process, they charged me to fix the radiator then 20 minutes after leaving their shop the radiator blew up. Enter at your own risk, they wont take responsibility.

    Beckley Automotive Services Response

    06/25/2024

    I’m sorry you were unhappy with your recent visit and the repairs made to your 21 year old PT Cruiser. However, we did not break your radiator as it was previously broken and glued together by someone else. When we performed the repair to your cooling fan that glue failed which then required us to replace the radiator. After you picked up the vehicle your radiator did not explode. The problem was the thermostat housing failed allowing all the coolant to drain from the cooling system. Mr. ******* we did not initially work with the thermostat housing on your car. However, we did replace the thermostat housing for you as a goodwill gesture. We did not charge you any labor and only charged you $50.00 for the coolant and the new thermostat housing we installed on your vehicle. I’m sorry you’re having problems with your vehicle, however these were additional problems with your vehicle, not a problem with the service you received at Beckley Automotive.

Customer Review Rating

1/5

Average of 1 Customer Reviews

Contact Information

901 8th St

Des Moines, IA 50309-1220

Visit Website
(515) 243-8185

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BBB Rating & Accreditation

BBB accredited businessA+

Accredited Since: 1/1/1983

Years in Business: 46

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

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