Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Transmission

Knudson Transmission Service, Inc.

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

2 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from Justin F

    5 stars

    09/28/2023

    I recently found myself in need of transmission repairs, and after conducting thorough research, I decided to trust Knudson Transmission with the task. Let me tell you, they exceeded my expectations in every aspect of the process.From the very beginning, I was impressed by their transparency and honesty. Knudson Transmission gave me a fair and competitive price for the repairs, and I was relieved to find out that there were no hidden fees or unexpected charges. What they quoted is exactly what I paid, and that level of integrity is truly commendable.Moreover, their commitment to timeliness was remarkable. They promised to have my transmission work completed by Wednesday, and true to their word, everything was done on time. This reliability and punctuality showcased their professionalism and dedication to customer satisfaction.With over seven decades of experience since their establishment in ****, Knudson Transmission has built a solid reputation for being trustworthy and efficient in handling transmission problems. I have already recommended them to several friends and acquaintances who encountered similar issues, and they, too, have been incredibly pleased with the results.If you find yourself in need of transmission repairs, I wholeheartedly recommend that you consider Knudson Transmission. Their honesty, fair pricing, and prompt service make them a standout choice in the industry.
  • Review from Tory W

    1 star

    09/15/2023

    Brought my truck to the shop with a 3rd gear being out. Decided to fix what I have over getting a new vehicle. Needless to say my trucks in worse shape then when it got to them. Things unplugged in engine compartment 4wd/awd no longer works, makes many vibrations and noises now. I've taken it back to them 3 times now with no solution or effort to correct the issues. They have Refused to return my calls, emails, and have gotten nothing but a attitude each time I've been back.Horrible experience with craftsmanship and customer **********************.

    Knudson Transmission Service, Inc. Response

    09/19/2023

    this vehicle was brought into our shop with a bad transmission. he had told us that it had been sitting for a long period of time due to saving money for repairs, we test drove the vehicle and verified that the trans had internal failure and would need to be rebuilt. but also informed him of severe vibration driving it and engine missing. we did have to jump start it also. when we were removing the unit, we found 3 out of the 4 u-joints bad, plus the extension housing and mount were broke. he authorized the extra repair and we discussed that hopefully that was the vibration we felt driving it, but would not take care of misfire. when we finished installing the rebuilt unit, most of the vibration was gone, and it ran pretty good. 4wd worked and was given back to customer. 

    he returned it with complaints that we must have removed a spark plug wire and that was the miss...and the trans was shifting rough. we informed him that we were not even close to the plug wire and did not remove it. plus several test drives later the transmission was still working great , but did notice on an extremely hard throttle felt a vibration, and diagnosed that the right motor mount was weak. we did not notice that before but had never test drove it with a full throttle drive. informed him of what we found and he blamed us for the mount too. explained to him that we did not hurt it, that the age and mileage of the vehicle it was normal, plus possible being driven hard. and again verifying that 4wd works. he agreed and accused of fixing it but not telling him. 

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.