Business ProfileforEntouch Wireless

Entouch Wireless is a company that has a contract with ***************** Government program of Lifeline. I have been with them for years, since 2010? My phone stopped working in October and I promptly contacted Entouch Wireless. They said they are no longer with ******* and will be sending me a new phone. When I received the Lifeline phone they recently mailed to me, I was instructed to call them to "activate" the cell phone. I called and was told in order for my phone to be activated, I would be asked a series of questions that I needed to say "YES" to, but that I would not be charged as the "Supervisor" would then activate my phone. I did what they asked me and as-soon-as I hung up I immediately called my bank to cancel my account as I knew it was a SCAM! My bank agreed and promptly cancelled my account. This recent SCAM by Entouch Wireless is they sent me my new phone and was told I would have unlimited talk/text. I went onto their website and attempted to submit my complaint, only to have an "ALERT" to try again later. I pray you can help me, as this company is supported by our US Government and is scamming not only our Government, but qualified Lifeline consumers and have been doing this for YEARS!!