ComplaintsforJim Howe Septic Service
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Complaint Details
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Initial Complaint
09/15/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Back in June ***************** put my septic in, when he was done we smelled a lot of gas from the tank and also around the septics it looked crappy, what grows in ***** **** dont settle, there is holes and gaps between the tanks and the clay *** and we are in September. I am not happy about the outcome. And why did he do such good job at another area and do such a crappy job on mine. I will not do any work with him again. Not impressed with his work at all.Business response
10/14/2022
See attached docCustomer response
10/14/2022
Complaint: 18029199
I am rejecting this response because: for one you didnt even hook up the electrical from the new septic system to my home so it was left in operable and unusable for two you did not install an alarm you did for three you didnt install a pole I had to do all than had to pay someone else to do it even though it was supposed to be in your quote. Than while digging you hit my gas line damaging my gas line and my regulator to my propane tank causing all the fuel to run out and then lied about it so I was responsible for paying for it. ******* wish I can post pictures on the better business bureau so that way people can see what a crappy mess that was left behind. And for another thing you never did my boyfriends place, you kept putting him off. And we had to get someone else to do his and he mentioned that my place should of not looked like what it did.
Sincerely,
***************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.