Reviews
195 Customer Reviews
Review from Dave S
5 stars02/28/2025
First time ever making a claim, Representative was very helpful! Was even able to suggest a great company to come repair our problem. Very impressed!Review from Michelle H
5 stars02/28/2025
I called Home Warranty of the Midwest relating to my garage door. The customer service *** recommended an area company to come out and evaluate the issue. When I explained that the issue was actually a safety concern, the company's tech came out almost immediately. The company put me in touch with was excellent. Our issue was handled quickly, and everything worked out very well.Thank you.Review from Debbie T
5 stars02/14/2025
Called home Warranty and it was a smooth process filing our claim. It was quick and easy. We were glad we had our Home Warranty to help us reimburse our costs.Review from Todd R
5 stars02/14/2025
Been with them since 2005 and have had nothing but great experiences!!!!
Home Warranty of the Midwest, Inc Response
02/17/2025
Appreciate your long time loyalty and review!Review from Malika M
5 stars02/07/2025
My fiance and I are first time home buyers which honestly can be really scary at times when we are so new and dont know the first thing about anything in the house! Home Warranty of the Midwest has been such an amazing choice for us. We were specifically looking for a home warranty that would cover an ADU apartment in the house with a second kitchen and second laundry and this has been the perfect fit. So far I have made 2 claims, one on a dryer that stopped heating and the second on my water heater that burst this morning! They have been there when we needed them and helped us through the step by step process. Truly and specifically, **** has been the best part of working with this company.Home Warranty of the Midwest, Inc Response
02/10/2025
Appreciate your feedback! **** is a wonderful local *** and he was happy to step in and help.Review from Chris T
4 stars02/06/2025
The *** is good at his job. Other then that the warranty kinda *****. Let's just say when the major part is discontinued in furnace and you have to get a new one. And they turn you furnace off. Not fun. And they I only gave you the amount of the part $$$ towards the new furnace $4700. Gave $1000. True warranty they cover 100% or least half..Home Warranty of the Midwest, Inc Response
02/10/2025
Thanks for the feedback! We are in the midst of making contract updates this year and will take your comments into consideration. Glad to hear the *** did a good job for you and certainly regret that you were less than satisfied with your coverage.Review from Letty O
5 stars02/05/2025
I have been with Home Warranty of the Midwest for years and recently had routine HVAC maintenance. The technician found a heating element kit to be faulty. They provided me with an estimate with details, called Home Warranty, sent in invoice of what was found, they approved and the technician scheduled to have the problem corrected. Fast and easy method of submission and processing. I highly recommend, especially if you don't want the hassle and runaround with contractors you are forced to use and who never call you back.Home Warranty of the Midwest, Inc Response
02/06/2025
Thanks for the feedback - glad to work with contractors you feel comfortable with - honored to serve!Review from Thomas D
5 stars02/04/2025
A must have for any homeowner. Great service and friendly people.Home Warranty of the Midwest, Inc Response
02/06/2025
Thank you for your review! Much appreciated.Review from Mickie G
3 stars01/24/2025
************** Called in Nov. Of 24 has not showed up to fx my dishwasher. First time i have had a problem.Dishwasher still broken.Home Warranty of the Midwest, Inc Response
01/27/2025
We have forwarded your review to Claims to resolve - the last we show, you were contacting your local appliance repair company to address. We do not show that we received a diagnosis or estimate of repair.Review from Malcolm H
5 stars01/18/2025
Everyone we spoke with was professional & personable. Approved our claim & processed claim check promptly. Very satisfied with the entire process.Home Warranty of the Midwest, Inc Response
01/21/2025
Thanks for the feedback! Honored to serve. Appreciate your business.
Customer Review Rating
Average of 195 Customer Reviews
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