Business ProfileforPetIQ, Inc.

On 2024-04-20, I took my 7 month old Malanois for his next series of vaccinations at the ********************** store located at ****************************************. I purchased and received the 5-in-1 Vaccine (DA2P + Parvovirus) as well as the ***** Rabies Vaccine. Upon payment and request for verification, I was told I could find my records on the website: ***************************** attempting to located my records using both phone number and email address I received a "No Record Found" response. I then attempted to contact PetIQ using their web portal. After 2 weeks and a second attempt I started calling their 800 number. After 3 tries, each ending at the 20 minute ***** I located and started calling their Corporate phone number. After leaving a few voice mails and another week or so of no response I'm here filing this complaint and will also dispute the charges with my Credit Card.I need proof of vaccination to board my dog, or for training and this company has proven to be absolutely impenetrable, refusing to have any contact with their customers post-service.After filing this complaint I intend to contact the ********************** and let them know the type of vendor they are allowing under their roof. It's not a good reputation for TSC.