Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Lambson Automotive has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforLambson Automotive

    Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1430 N Holmes Ave, Idaho Falls, ID 83401
    BBB File Opened:
    2/22/2021
    Years in Business:
    4
    Business Started:
    7/14/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Kent Lambson, Member
    Contact Information

    Principal

    • Mr. Kent Lambson, Member

    Customer Contact

    • Mr. Kent Lambson, Member

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/10/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    On October 22,2022 I went to Lambson auto and test drove the 2006 ***** avalanche. It drove fine except for the breaks and the wheel was sideways. But I know nothing about vehicles. They said it only need a service for the 4wheel drive and that an alignment would fix the steering wheel. So I signed the papers traded in my old car for 780$ and drove it home. After I got it home it wouldnt start and the driver window wouldnt roll down and the whole door panel buttons wouldnt work. So we jumped it but it needed jumped each time we turned it off. So I brought it in to them and they put a new battery in for me. After that it started fine. I brought it in November 7th to get the 4wheel drive fixed and door to fixed.On march 19th I brought the truck in for an alignment and oil change at Quick lanes. Half way through the oil change the shop called me stating they the truck is totaled. They did a full look through and asked me why Lambson sold it to me without a salvaged title. They looked at the data base and it was not under totaled. They even stated that the power steering and transfer case were broken and leaking. Which **** auto said they fixed it. **** auto is a partner of Lambson auto. I then called Lambson on Monday and asked what they can do and they said nothing because it was sold as is. They said they would do nothing about my truck. I called and tried to ask for **** the owner but they kept telling me they would call me back and never did. I never wanted to persuade anything because I have severe anxiety and hate conflict but now the truck barely runs. But I had to physically go into Lambson and they offered to buy out my loan ONLY if I buy a new vehicle and put a new down payment down. Thats not fair. I would like them to give all my payments and down payment on a new vehicle or all of it back and them taking back the truck and paying the loan. Id rather not deal with them anymore. They also upcharged the truck by 1000$
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Alexandria S

    1 star

    12/14/2023

    I recently visited Lambson Auto and was shocked by the unprofessional and disrespectful treatment I received from the owner's wife. Instead of addressing my concerns in a respectful manner, she chose to be verbally abusive and belittling. This behavior is completely unacceptable in any customer service setting. I urge the management to address this issue and ensure that all customers are treated with the respect and professionalism they deserve. My experience has left me deeply disappointed, and I cannot recommend Lambson Auto based on this encounter

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.