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Business Profile

Credit Union

Westmark Credit Union

This business is NOT BBB Accredited.

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4 Customer Reviews

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  • Kaytina F

    04/29/2024

    We have a car loan through these people, and they repossessed the car without any warning. No past due notices although they claim "as far as they're concerned we were notified". In order to get it back we would have to pay the whole 22k. They're greedy, unethical, and liars. My husband was NEVER notified. Their website doesn't say if you're past due or how much. We scheduled the last 2 month's payments online and had a confirmation, but they never processed. I believe they just wanted to get some money by auctioning it and getting funds immediately because the banks are hurting right now. They were cruel and unfeeling and devoid of empathy. These business practices can't be legal. No letters, no phone calls, no texts, no emails. They just took the car. How can you not take scheduled payments when they process and how can you not have a web site with ANY info??? Absolutely horrific excuse of a business

  • Tony G

    03/26/2024

    Sketchy business practice. Im a trustee and inheritor of a family trust created by my father. Its been almost a year since the death of my stepmother. We have discovered some shady dealings and have requested a detailed history of the account. The ********************************************* locked the account and after multiple visits and a lawyer the funds were transferred. Yet Westmark sternly denies us the requested history. WHY would any institution deny a legal accounting of the accounts history? I and my siblings should have the right to see how the account was handled, yet we still don't have that history nor any explanation from them. Guilty of account mishandling by this institution? Without that account history how else should I feel? I highly recommend seeking a more honest, and customer friendly ********************************************* or bank!

  • George M

    10/04/2022

    My rent is due. My bank account is randomly unable to access with no way to fix it. They said there are technical issues. I now have to pay a late fee for my rent, my car payment and I will have a lapse in my insurance. I may get evicted. Nobody is helping me and I have called 10 times to fix it but they keep saying there are technical issues. My bank card doesnt work so I cant even buy food or gas.

  • Hailey C

    09/02/2022

    I sold my car through carvana, ******* paid off my auto loan but I had $25 in a savings account, not a checking account and they took $15 in "dormant" fees but NO ONE ever reached out or sent me an email. When I called to check on this i had only $10 and asked what happened. They said I needed to read the fine print but they totally get that no one does! DO NOT GO HERE. I've been with ICCU and they have NEVER pulled this on me. Highlt disregard westmark, they act like its not a big deal.

Customer Review Rating

1/5

Average of 4 Customer Reviews

Contact Information

2520 Channing Way

Idaho Falls, ID 83404-7515

Visit Website
(208) 528-8315

BBB Rating & Accreditation

F

This business is not BBB Accredited

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Years in Business: 13

Customer Reviews are not used in the calculation of BBB Rating

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