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Find a Location

R.C. Mechanical has 1 locations, listed below.

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    Business ProfileforR.C. Mechanical

    Landscape Maintenance

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    P.O. Box 3638, Idaho Falls, ID 83401
    BBB File Opened:
    6/12/2021
    Years in Business:
    5
    Business Started:
    2/24/2019
    Business Management
    • Mr. Robert Macneilage, Owner
    Contact Information

    Principal

    • Mr. Robert Macneilage, Owner

    Customer Contact

    • Mr. Robert Macneilage, Owner

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/28/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    SRP Construction (AKA RC Mechanical) was hired and a contract and down payment made on April 5, 2023. The owner, *********************************, stated he would be leaving on April 14, 2023 for a two week vacation and would start bringing materials to do the job at the beginning of May with a start date of May 15,2023. No supplies were brought at the beginning of May, and we had given a down payment for the fence work as well as other handyman things he said he could do. The home owner, contacted him the week of May 8th to confirm he was still going to do the work. He started work on may 18th claiming he said the 22nd. He completed the back fence but did not install either gate and told the home owner he would be back either the evening of the 19th or the 22nd after posts set to install gates. He never returned leaving mud, and concrete waste on plastic bags on the yard which we moved on the 20th before it burnt the grass. The down payment for all of the work was $4053.03 which the check was cashed on April 7. The work that was completed was quoted @ *******, an overpayment of $86.28, which we would like paid back. When contacted by email and text he said he had asked the homeowner for the second payment, which he had not, and that he wasn't coming back. He called us foul names and threatened to tell other contractors that we didn't pay our bills and that we should be dealt with as cash up front only(which is funny because we did pay him upfront). He also claims in his advertising that he provides financing, which he does not, he has you apply online to a company that sends multiple loan offers, that is not offering financing. I could have done that myself. We hired someone else to finish putting up the gates and he removed un-needed posts that were installed by SRP and made the project look awkward and was much neater overall in his work.
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