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Find a Location

Ray’s Diesel & Automotive Repair LLC has 1 locations, listed below.

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    Business ProfileforRay’s Diesel & Automotive Repair LLC

    Diesel Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Ray’s Diesel & Automotive Repair LLC offers truck, car and boat fabrication, welding and repair services.

    Products & Services

    Automotive Repairs, Boat Repairs, Diesel Repairs, Fabrication and Welding

    Business Details

    Location of This Business
    1813 Caldwell Blvd, Nampa, ID 83651
    BBB File Opened:
    5/23/2018
    Years in Business:
    6
    Business Started:
    12/4/2017
    Business Incorporated:
    12/4/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    2
    Alternate Business Name
    • Rays Diesel and Automotive Repair
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Mark Gross, Managing Owner
    Contact Information

    Principal

    • Mr. Mark Gross, Managing Owner

    Customer Contact

    • Mr. Mark Gross, Managing Owner
    Additional Contact Information

    Website Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/07/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Had diagnostic done, was quoted 5,000,&some.The diagnostic was;the turbos needed rebuilt,cooling fan clutch fault,cylinder1&6, map sensor, power steering pump would need to be replaced.I authorized those to be worked on 10-13-22@2:34PM.I went in on 11-01-22 checking that the turbos were what needed to be worked on, in which he said it would be done on Wed/Thurs the latest.I put down $2,000, after this, is when the price started to rise. In a video **** sent,it is visible that he only points to the turbos& bolts that were missing.I called on Thur to see the truck was ready. He said it was getting put back together,I kept an eye on the ONLINE invoice.I noticed that it kept changing.It went from$6,600-$9,538.31-$9,547.82-$9,914.12-$9,757.01-$9,981.82-$9,274.16.All but the last total happened in ONE day.In which this ALL happened11-04-22.So within 3 days,stuff started to get added on,WITHOUT authorization from myself.Again,only reason I knew this was because I checked nearly every 1/2 hour-1 to see what the price was.My wife called to ask why the price increased so many times,and **** told her that I authorized all of this OVER the phone,WITHOUT a signature.(Calls have been recorded).He THEN stated at the end of the day,that Iauthorizedthis when I went to the shop,&heshowedme everything that was wrong.Which he did not.He only showed the turbos.After the 1st,he then saw aleakon exhaust manifold,a leak in EGR hose,Up pipes to turboleak,a bunch of tube ASSY sensors that were added,which were also. NOT authorized,removed&replace trans oil cooler coverseal, fuel injector installation kit& an exhaust manifold.On the paper it says I authorized this on 11-03-22@10:33AM(gas manifold).10-28-22@11:19AM(trans oil cooler).10-27-22@5:44PM(turbo rebuilds).**** did not even call ME once while my truck has been there.EXCEPT after speaking to my upset wife.I intend to get call list printed.**** left to pay should be only $4,151.78. He also put false mileage count on my invoice.

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB Great West + Pacific

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