Bus Rentals
Luxury Bus Rental USAThis business is NOT BBB Accredited.
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Complaint Details
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Initial Complaint
06/18/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I rented 2 charter buses via the internet with the company listed. The company canceled the night before and offered to reschedule the trip or a refund with a 5% compensation. A payment of $1968.12 was paid via credit card on Feb 16 and a check was sent May 5 for $4312.00. I requested the refund. They stated they refunded the $1968.12 via the credit card on file but that payment has never been received. The company will not refund the check unless I give them all the information about my school's bank name, account number, routing number, checking account number for wire transfer. I will not be providing them this information. I believe they are not legit. I have not received any of the money back as a refund. They keep telling me to send the information and they will wire the money. They are not cooperating.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.