Business ProfileforMidway Autohaus

Purchase date May 18, 2024 My experience with this den of deceit has been nothing short of a horror story. From the owner to the finance manager, honesty is as foreign to them as an alien language. They slammed me with a $360 documentation fee only to fumble the paperwork, and then refused to correct their own bungles despite their hollow promises. *** in financing is a master of treachery, sneakily adding ludicrous fees like a $1,195 "handling and prep" charge for what turned out to be nothing more than a glorified car wash.The most infuriating part? They flat-out refused to cancel a $3,400 extended warranty that *** conned me into buying. Even after the warranty company and the financing bank directed them to return the funds, *** defiantly refused. The vehicle warranty administrator specifically told *** to mail me the refund, but he chose his commission over decency.But wait, it gets worse. They installed non-******** **** brakes on my car, botched the installation, and incorrectly placed the sensors. This forced me to rush to a genuine ******** service team to replace everything properlya service for which I gladly gave a 5-star review.Customer service at ********************** is a tragic farce. They lied about fixing my registration errors, stalled for over a week, and played incessant phone tag. Their receptionist blatantly lied about ***** presence while he was sitting right there. When I confronted ***, he had the audacity to call the police on me in a pathetic attempt to intimidate me.In the end, I had to bypass their ineptitude and work directly with the finance company to correct the errors they claimed were unfixable. Despite this, ** still waiting for my $3,400 refund. This dealership is a cesspool of deceit and scams. Hardworking Chicagoans, save yourselves the nightmare: steer clear of Midway Autohaus. Preserve your sanity, wallet, and time by avoiding this pit of dishonesty at all costs.