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Find a Location

MedVet Chicago has 1 locations, listed below.

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    Business ProfileforMedVet Chicago

    Animal Hospitals

    At-a-glance

    Customer Reviews

    1.44/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Welcome to MedVet. We are a family of emergency and specialty hospitals committed to providing exceptional care for our patients and an unrivaled experience for our clients and referring veterinarians. We are employee owned and veterinarian led which keeps us grounded in our commitment to providing the best specialty and emergency care available for your pet.

    Products & Services

    Services available from this clinic include cardiology, internal medicine, ophthalmology, dentistry, neurology, radiology, dermatology, oncology, and surgery, as well as laboratory tests such as blood typing and urinalysis.

    Business Details

    Location of This Business
    3305 N California Ave, Chicago, IL 60618-5864
    BBB File Opened:
    4/7/1998
    Years in Business:
    46
    Business Started:
    9/1/1978
    Business Started Locally:
    9/1/1978
    Business Incorporated:
    1/2/1990
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    95
    Alternate Business Name
    • Chicago Veterinary Emergency Services Associated, LTD.
    • North Side Veterinary Emergency Services, LTD.
    • Chicago Veterinary Emergency and Specialty Center
    • Chicago Veterinary Emergency and Specialty Center, LTD.
    Business Management
    • Ms. Rae Ann Van Pelt, President
    • Christeen McKeon, Director
    Contact Information

    Customer Contact

    • Christeen McKeon, Director
    Additional Contact Information

    Fax Numbers

    • (773) 281-7928
      Primary Fax

    Website Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    9 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Adina S

    1 star

    04/30/2024

    My 5 years 10 months cat was admitted to MedVet as a transfer from VEG, for ongoing respiratory issues and new onset wobbliness. Prior x-rays done at ************************ and VEG indicated the need for an ***, and I was given hope that MedVet could do the *** the following day. Next day, the doctor treating my cat ****************** went over the risks associated with an *** including the risk of my cat dying due to anesthesia complications, but then again the need to do the *** to rule out lung cancer for which my cat would need surgery, so again anesthesia, and again the risk of dying. I never accepted the possibility that my cat had cancer and that he could die because other than being overweight, he was a pretty healthy cat until two months prior. After a lengthy conversation with ******************, we agreed on a more conservative approach to rule out other diseases first using regular blood draw, and to do an ultrasound of my cats lungs instead of an ***. I specifically insisted NOT to do any biopsy due to the risk of sepsis despite being on antibiotics my cat had a fever, elevated WBC and low Platelet count.Guess what: they did biopsies on my cat without my permission and they did not tell me anything about it. They probably thought that I will not notice it. My regular veterinarian at ************************ accidentally disclosed/confirmed that to me when I reported noticing some puncture wounds after we came home from MedVet. I wonder what else they did to my cat behind closed doors.The cancer diagnosis was never confirmed due to inadequate sample size and two weeks later my cat died from sepsis despite being treated with antibiotics and steroids. I deeply regret that I trusted ****************** and MedVet. If you love your pet DO NOT go to MedVet; they treat pets like guinea pigs and you end up paying for the harm they did to your pet. I will never forget this horrible experience.

    Local BBB

    BBB of Chicago & Northern Illinois

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