ComplaintsforCyberBackgroundChecks.com

Background Checks

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Current Alerts For This Business

There are 3 alerts for this business. See all alerts

Pattern of Complaint:

BBB files indicate that this business has a pattern of complaints concerning

Consumers allege the business has been asked to remove their personal information, but the business has not done so.
Consumers allege trying to contact customer service but have not been able to get a response from the business.

On 4/6/2023, BBB submitted a written request to the company encouraging them to address the pattern of complaints. As of 4/24/2023, the BBB has not received a response from the business.

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Initial Complaint

06/27/2024

Complaint Type:: Customer Service Issues
Status:: Resolved
The complainant verified the issue was resolved to their satisfaction.

I have requested my name and private information to be removed from their public website and they have not honored my request. The link they keep sending to my email is expired so it will not process my request.

Business response

06/27/2024

Hello,

We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile.

Best regards,
CyberBackgroundChecks Customer Support

NOTE: *********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. CyberBackgroundChecks is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

Customer response

06/27/2024

Complaint: 21910606

I am rejecting this response because:Business has not provided me a way to give them the URL/web address. Here it is :
*******************************************************************

Please remove my name and info from your website.
Sincerely,

***************************

Business response

06/28/2024

Hello,

We have submitted your listing for removal, per your request.

Please allow 3-5 business days for this to reflect online.

Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

Best regards,
CyberBackgroundChecks Customer Support

NOTE: *********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. CyberBackgroundChecks is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

Customer response

07/01/2024

Complaint: 21910606

I am rejecting this response because:

People Search by Name for ***************************** in *****, ** at Cyber Background Checks

People Search by Name for *************************** in *, at Cyber Backgro...

Find out a person's landline or cell phone number, address and other background information with a people search...

Sincerely,

***************************

Business response

07/02/2024

Hello,

The link you provided has multiple records on it. Please click 'view details' on your record, and send that link.

Best Regards,
CyberBackgroundChecks Customer Support

NOTE: *********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. CyberBackgroundChecks is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

Initial Complaint
04/13/2024
Complaint Type:
Customer Service Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
I have filed a request to have my information deleted. It has been over 3 business days and I have not had a confirmation response as was stated when I filed the request. I then reached out to their support and was told I would receive a response in 1 day but haven't received a response from that either.
Business response
04/15/2024
Hello,

We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile.

Best regards,
CyberBackgroundChecks Customer Support

NOTE: *********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. CyberBackgroundChecks is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Customer response
04/15/2024

Complaint: 21572750
The URL is *****************************************************************************
Business response
04/16/2024
Hello,

We have submitted your listing for removal, per your request.

Please allow 3-5 business days for this to **************.

Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

Best regards,
CyberBackgroundChecks Customer Support

NOTE: *********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. CyberBackgroundChecks is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Initial Complaint
02/24/2024
Complaint Type:
Service or Repair Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Hello,When requesting any profile with my name be deleted they sent me this yet have not deleted anything:We are happy to assist you with the removal of your information from being shown on our website.Please click the link below to be brought directly to our opt out page and follow the automated process online: I have filed a identity theft report and submitted a complaint with the cfpb and next I will reach out to the *** and IC3 this company is fraudulently collecting and reporting my name on over 15 different profiles with fake aisles pretending to be me in multiple states and fraudulent address phone numbers relatives and associates I have undercoverd a big fraud cyber scheme dating back as far as 2009 with my name alone I will be issuing this company violations for no compliance nor resolution they should have reported this fraud to the *** and IC3 not to the public.
Business response
02/29/2024
Hello,

We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile.

Best regards,
CyberBackgroundChecks Customer Support

NOTE: *********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. CyberBackgroundChecks is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Initial Complaint
12/28/2023
Complaint Type:
Product Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
As a ********** resident, I filled out their record removal form to have my information deleted from their website. They sent me an email saying that the record removal was processed and it would be fully removed in 3 days or less. Now it has been almost 2 months and my information is still on their website. I fear for my safety because of personal reasons and do not feel safe with my information on their website. At the moment, I am inclined to seek legal representation if this continues. Please delete my information: ***************************************************************************************
Business response
01/05/2024
Hello,

We have submitted your listing for removal, per your request.

Please allow 3-5 business days for this to **************.

Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

Best regards,
CyberBackgroundChecks Customer Support

NOTE: *********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. CyberBackgroundChecks is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Customer response
01/15/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

***********************************
Initial Complaint
12/17/2023
Complaint Type:
Service or Repair Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I do not like having my name, address, phone number, contacts and equity posted online. It makes me feel vulnerable and exposed.
Business response
12/21/2023
Hello,

We are happy to assist you with the removal of your information from being shown on our website.

Please copy and paste this URL into your browser to be brought directly to our opt out page and follow the automated process online: ******************************************

For additional information about the removal of your information, please visit our Privacy Policy found at
******************************************

Best Regards,
CyberBackgroundChecks.com

NOTE: CyberBackgroundChecks is dedicated to helping you find people and learn more about them in a safe and responsible manner. CyberBackgroundChecks is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Initial Complaint
12/04/2023
Complaint Type:
Product Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
In the search engie of this site. My identify is on the site. My personal information is apart of this site without consent .
Business response
12/19/2023
Hello,

All of the information on our website is from public record databases. Every person aged 18 and older can have a public record. This information is collected on a county, city, state and federal level. It can also come from reporting information during normal every day activities such as grocery store club cards, magazine subscriptions, voter registration, warranty cards, even fishing licenses and forms you fill out when browsing the internet. There are thousands of ways this information gets reported.

If you would like your records removed, please submit your request by using our online removal tool, linked below. We will also endeavor to block future public records that belong to the same person, but identifying these future records is not 100% accurate and therefore cannot be guaranteed.

******************************************

Please follow the online prompts to complete your removal. Thank you.

Best Regards,
CyberBackgroundChecks.com

NOTE: CyberBackgroundChecks is dedicated to helping you find people and learn more about them in a safe and responsible manner. CyberBackgroundChecks is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Initial Complaint
11/23/2023
Complaint Type:
Service or Repair Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
****************************** posted my information without my consent. I followed the prompt from their website in order to remove my information but it gave me errors continuously. Its a tactic and yhey need to remove my information asap. Thank you.
Business response
12/01/2023
Hello,

We have submitted your listing for removal, per your request.

Please allow 3-5 business days for this to **************.

Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

Best regards,
CyberBackgroundChecks Customer Support

NOTE: *********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. CyberBackgroundChecks is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Initial Complaint
11/10/2023
Complaint Type:
Customer Service Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
This website ********************************** released all of my information of an entire detailed mapping including contact information on the internet WITHOUT MY CONSENT placing my life in a dangerous and deadly situation especially as a woman. WITH ALL THESE ABDUCTIONS AND TRAFFICKERS THIS IS INSANE!!!!! I AM WANT ALL INFORMATION ADVERTISED REMOVED IMMEDIATELY. HAVING TO DISCOVER THIS CURRENTLY HAS ME IN ABSOLUTE FEAR FOR MY LIFE HAVING TO GO OUT IN PUBLIC CONCERN ABOUT BEING CRITICALLY HARMED.
Business response
11/21/2023
Hello,

We are happy to assist you with the removal of your information from being shown on our website.

Please copy and paste this URL into your browser to be brought directly to our opt out page and follow the automated process online: ******************************************

For additional information about the removal of your information, please visit our Privacy Policy found at
******************************************

Best Regards,
CyberBackgroundChecks.com

NOTE: CyberBackgroundChecks is dedicated to helping you find people and learn more about them in a safe and responsible manner. CyberBackgroundChecks is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Initial Complaint
08/25/2023
Complaint Type:
Service or Repair Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I want www.cyberbackgroundchecks.com to remove information from their site to include addresses, history, relatives, phone numbers, etc. They are putting me and others connected to me in harm by publicizing this type of information. This is harmful, unlawful and raises the risk of all citizens to scams and other harmful behavior. This is WRONG on all levels. They hide behind a p.o. box and a voicemail. This is WRONG!
Business response
08/29/2023
Hello,

We are happy to assist you with the removal of your information from being shown on our website.

Please copy and paste this URL into your browser to be brought directly to our opt out page and follow the automated process online: ******************************************

For additional information about the removal of your information, please visit our Privacy Policy found at
******************************************

Best Regards,
CyberBackgroundChecks.com

NOTE: CyberBackgroundChecks is dedicated to helping you find people and learn more about them in a safe and responsible manner. CyberBackgroundChecks is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Customer response
08/29/2023

Complaint: 20521527

I am rejecting this response because: I filled out their business form to remove and delete my personal information from their site and their records, and sent their form to them on the same day I filed this complaint with BBB. Their response is for me to fill out their form again. So now, I've submitted the same form twice to have my information deleted. Citizens should not be placed in harm of scams and other unjust actions because this business exposes the personal information of others to recklessly promote their own agenda by publicizing information that they do not own and did not have authority to promote nor publicize. Now I have to jump through hoops to "authorize" them to remove information that "I never authorized them to expose." I will only accept their response when their actions match their standard written response to BBB. They need to remove my personal information from their sites and their records, this includes my relatives, all addresses, phone numbers, ages, historical references, etc. related to my name and my relatives. In this age of computer hacking, overexposure of information, business scams, hatred and other types of harmful and/or criminal actions it is reckless behavior for CyberBackgroundchecks.com business to exploit the personal information of any citizen.

Sincerely,

***********************************
Business response
09/01/2023
Hello,

We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile and assist you with the removal.

Best regards,
CyberBackgroundChecks Customer Support

NOTE: *********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. CyberBackgroundChecks is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Customer response
09/05/2023

Complaint: 20521527
I am rejecting this response because:
Twice I filled out the company's "opt out form" as they requested.
Now I am being asked to provide another link as though this company can not locate my personal information that they uploaded in order to profit from my personal information. See link below. If link does not work you can still locate my information and delete it. Your link is lengthy and may not work in this BBB forum when copied so I anticipate *** (Cyberbackgroundcheck.com) can perform "due diligence" and follow-thru on my rights to have personal information deleted from your records. I do not understand why I have to take so many steps to get this unauthorized use of my personal information deleted from your Cyberbackgroundchecks.com publicized records. Cyberbackgroundchecks.com is also linking my information to ************. This is the company's attempt to continue to publicize and profit from my information by clicking on their site and it redirects traffic from their site to connect to ************. I want Cyberbackgroundchecks.com to remove their connection links of my information that they connect to Truth finder.
***********************************************************************[source]=CBKGC&utm_medium=&traffic[medium]=&utm_campaign=NameResults&traffic[campaign]=:NameResults&utm_term=&traffic[term]=&utm_content=&traffic[content]=&s1=NameResults&s2=&s3=&s4=&s5=&traffic[funnel]=bg&firstName=*************;lastName=************;age=67&city=*********&********&tcg_id=************************************&transaction_id=************************************&index=1&bestResult=false&intent=self
Remove my name, age, locations, addresses, history, phone numbers, etc. relations, etc.
**************************************************************
See instructions below from Cyber Background Checks that they publicize on the web.. This is on their site and I have followed these instructions multiple times without receiving results that reflect honor and integrity. The instructions below say nothing about filling out the form multiple times, nor does it indicate the need to provide any links to them; and the instructions below require the consumer to give them more "personal information" just to get the personal information they already publicized removed. This exposure is harmful!

Instructions on Cyber Background Checks website read verbatim as follows - "How do I remove my name from cyber background check? In short: Go to the Cyber Background Checks opt-out page at ********************************************** and fill in your details. Check your mailbox and click on the confirmation link. Enter your personal information, solve the CAPTCHA, and submit. Jun 17, 2022".
******************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************

Sincerely,
***********************************
Initial Complaint
03/22/2023
Complaint Type:
Sales and Advertising Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I would like this site to remove my personally identifiable information including various renditions of my name, telephone numbers, addresses past & present, relatives, etc, but could not locate the option to submit my request via their website directly.
Business response
03/23/2023
Hello,

We are happy to assist you with the removal of your information from being shown on our website. There are 2 easy ways to do this:

Please copy and paste this URL into your browser to be brought directly to our opt out page and follow the automated process online: ******************************************
If you are a ********** resident and are looking to exercise your right to opt out or delete your personal information pursuant to the California Consumer Privacy Act (CCPA), please click on the link titled Do Not Sell My Personal Information on the footer of the home webpage and follow the automated process online.

For additional information about the removal of your information, please visit our Privacy Policy found at
******************************************

Best Regards,
CyberBackgroundChecks.com

NOTE: CyberBackgroundChecks is dedicated to helping you find people and learn more about them in a safe and responsible manner. CyberBackgroundChecks is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

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ComplaintsforCyberBackgroundChecks.com

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People Search by Name for *************************** in *, at Cyber Backgro...